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7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... How you respond can make the difference between a customer who feels satisfied with the ... 7 Steps For Dealing With Angry Customers.

How to Handle Angry Customers: 12 Steps (with Pictures)

www.wikihow.com/Handle-Angry-Customers

Remain calm and adjust your mindset. No one likes to get confronted by a yelling , heated person ...

How to Handle an Irate Customer on the Phone: 11 Steps

www.wikihow.com/Handle-an-Irate-Customer-on-the-Phone

How to Handle an Irate Customer on the Phone. One of the most important duties of any business owner is to ensure that their customers are satisfied.

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

In fact, management began to trust him with the most difficult customer interactions, because it came to be known that he could handle the worst of the worst.

7 Tips on How to Handle Angry Customers Without Losing Your Cool

www.velaro.com/blog/how-to-handle-angry-customers

Jan 13, 2016 ... Not sure how to deal with upset or angry customers? Read our 7 ... If your angry customer refuses to calm down, then kill them with kindness.

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

The customer may be angry because he or she made incorrect assumptions that ... another department will need to handle it, or that you are just a messenger.

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Oct 30, 2013 ... Most challenging customer service scenarios can be handled without ... certainly benefit from some forward thinking in dealing with tough scenarios. .... of an emotional, angry customer despite the fact that it is not their fault.

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

You have to face a confrontational situation by calming the irate customer with ... although it's really hard to deal with irate customers,reading these article, in a ...

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... best CSR – particularly if you do not train your staff to handle complaints ...

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

Answers
How to Handle an Irate Customer
Handle irate customers by listening attentively to their complaints and summarizing the issue to them afterwards. Defuse an upset customer by using superior customer service skills with tips from a business management specialist in this free video on... More »
Difficulty: Moderate
Source: www.ehow.com
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