How to Handle an Irate Customer
Handle irate customers by listening attentively to their complaints and summarizing the issue to them afterwards. Defuse an upset customer by using superior customer service skills with tips from a business management specialist in this free video on... More »
Difficulty: Moderate
Source: www.ehow.com

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... How you respond can make the difference between a customer who feels satisfied with the ... 7 Steps For Dealing With Angry Customers.

How to Handle an Irate Customer on the Phone - 11 Easy Steps

www.wikihow.com/Handle-an-Irate-Customer-on-the-Phone

How to Handle an Irate Customer on the Phone. One of the most important duties of any business owner is to ensure that their customers are satisfied.

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow

www.wikihow.com/Handle-Angry-Customers

Handling angry customers can be one of the most challenging aspects of a job. ... The key to successfully managing an angry customer is to remain calm.

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

The customer may be angry because he or she made incorrect assumptions that ... another department will need to handle it, or that you are just a messenger.

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Read our career guidance article, 4 Brilliant Tips for Dealing With Angry ... customer interactions, because it came to be known that he could handle the worst of ...

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Oct 30, 2013 ... Most challenging customer service scenarios can be handled without ... certainly benefit from some forward thinking in dealing with tough scenarios. .... of an emotional, angry customer despite the fact that it is not their fault.

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... best CSR – particularly if you do not train your staff to handle complaints ...

How to Handle an Angry Client - Entrepreneur

www.entrepreneur.com/article/77404

business - How to Handle an Angry Client - Entrepreneur.com. ... In most cases, I' d guess that it'll be worth your while to face that angry customer and get the ...

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Q: How to Handle an Irate Customer.
A: 1. Let the customer know that you're on his side and that you will do everything you can to fix the problem. It does you no good to be argumentative with him, a... Read More »
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Q: How to Handle an Irate Customer
A: Handle irate customers by listening attentively to their complaints and summarizing the issue to them afterwards. Defuse an upset customer by using superior cus... Read More »
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Q: HOW TO HANDLE THE IRATE CUSTOMER-
A: View Streaming Preview You must be logged in to view this preview. Sale Rental Preview DVD CAD525.00 Read More »
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Q: How to Handle Irate Customers.
A: Customer service would be one of the most difficult positions in a company mainly because the majority of people miss the point of it. You see the definition of... Read More »
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Q: How Do You Handle The Irate Customer?
A: Customer service is the name of the game of the 90's. But an irate customer makes playing the game tough! Irate customers test the limits of courtesy and patien... Read More »
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