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7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. ... 7 Steps For Dealing With Angry Customers ... Remain calm.

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers ... I continued to listen and often commented on his ability to calm even the angriest of ...

How to Handle Angry Customers: 12 Steps (with Pictures)

www.wikihow.com/Handle-Angry-Customers

Handling angry customers can be one of the most challenging aspects of a job. ... The key to successfully managing an angry customer is to remain calm.

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? ... So learn anger management skills so that you can stay calm in these situations.

The right words and phrases to use with an angry customer

www.callcentrehelper.com/the-right-words-and-phrases-to-use-with-an-angry-customer-30110.htm

Sep 5, 2012 ... When it comes to calming angry customers, a skilful use of language by ..... of phrases to be used in some difficult customer handling scenarios.

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

You have to face a confrontational situation by calming the irate customer with your positive and professional behaviour. You must resolve to stay calm and aim  ...

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... CSR – particularly if you do not train your staff to handle complaints competently. ... you will be more likely to respond to the customer's anger with calm ...

business - How to Handle an Angry Client - Entrepreneur

www.entrepreneur.com/article/77404

business - How to Handle an Angry Client - Entrepreneur.com. ... Either the angry client decides the problem isn't worth the aggravation and cools ... Keep calm.

www.ask.com/youtube?q=How To Handle And Calm An Angry Customer&v=fVtsw3eka4E
Aug 27, 2013 ... How to Deal with Angry Customers - http://www.jaminjosh.com I'm sure you easily remember your last Big sale, or successful sales pitch!
www.ask.com/youtube?q=How To Handle And Calm An Angry Customer&v=ybCxN86n61k
Jun 2, 2009 ... Available at http://www.learncom.com/product/428 Keeping customers is as important as getting them. This training video demonstrates a ...
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7 Tips on How to Handle Angry Customers Without Losing Your Cool

www.velaro.com

Jan 13, 2016 ... Not sure how to deal with upset or angry customers? Read our 7 ... If your angry customer refuses to calm down, then kill them with kindness.

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger. ... Acknowledge the customer concerns first and try to calm down the customer ...

How to Handle an Irate Customer on the Phone: 11 Steps

www.wikihow.com

Tactics for dealing with an upset customer over the phone are something that can ... a customer spends airing their grievances, the more time they have to calm ...