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4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers ... I continued to listen and often commented on his ability to calm even the angriest of ...

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. ... 7 Steps For Dealing With Angry Customers ... Remain calm.

7 Tips for Handling Angry Customers | Velaro Live Chat Software

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool/

Jan 13, 2016 ... 7 Tips on How to Handle Angry Customers Without Losing Your Cool ... If your angry customer refuses to calm down, then kill them with ...

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger. ... Acknowledge the customer concerns first and try to calm down the customer ...

How to Handle Angry Customers: 12 Steps (with Pictures) - wikiHow

www.wikihow.com/Handle-Angry-Customers

The key to successfully managing an angry customer is to remain calm. Scroll down to Step 1 for tips on how to handle those angry customers.

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? ... So learn anger management skills so that you can stay calm in these situations.

The Right Words and Phrases to Say to an Angry Customer

www.callcentrehelper.com/the-right-words-and-phrases-to-use-with-an-angry-customer-30110.htm

Sep 5, 2012 ... When it comes to calming angry customers a skilful use of language by ... of phrases to be used in some difficult customer handling scenarios.

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... CSR – particularly if you do not train your staff to handle complaints competently. ... you will be more likely to respond to the customer's anger with calm ...

6 Steps to Defuse (and Retain) the Upset Customer - Parature

www.parature.com/6-steps-diffuse-and-retain-upset-customer/

Oct 31, 2012 ... So dealing with the angry or upset customer presents a tremendous ... them to initially vent without interrupting is a key to initiating calm. 2.

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... Stay calm and devise a plan to face such a situation. .... For more advice on how to handle an angry customer, read our article on “The Right ...