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www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Unhappy—and loud—customers? Here's how to handle them with grace.

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

sharpencx.com/blog/handle-angry-customers

Oct 18, 2016 ... The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... How to deal with an angry customer including examples on how to handle irate customers...

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool

Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

www.helpscout.net/blog/customer-service-scenarios

Jun 17, 2016 ... Most challenging customer service scenarios can be handled ... Sometimes this anger from customers is unjustified, and other times they have ...

www.groovehq.com/support/how-to-handle-angry-customer-service-complaint-on-twitter

Dec 1, 2015 ... We've covered how to deal with angry customers. Now let's see it in action. In customer service, angry and upset customers are a fact of life.