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www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Unhappy—and loud—customers? Here's how to handle them with grace.

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... How to deal with an angry customer including examples on how to handle irate customers...

www.livechatinc.com/blog/irate-customer

May 25, 2016 ... Handling an irate customer is not easy but inevitable in customer service. Learn how to better handle difficult situations caused by angry ...

www.businessknowhow.com/marketing/diffuse-anger.htm

Ten powerful steps to defuse angry customers, address the issues and sustain ... that another department will need to handle it, or that you are just a messenger.

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool

Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

www.livecareer.com/interview-questions/how-would-you-deal-with-an-angry-or-irate-customer

When a hiring manager asks you about your ability to handle angry customers, they are trying to determine how well you respond and act under negative ...

www.snagajob.com/resources/how-would-you-deal-with-a-difficult-customer

May 24, 2013 ... No one likes mean and unhappy customers, but you will probably deal ... You're nothing special and you have no right to get upset with me.