Tips & Skills to improve the quality of your customer and after sale service. A satisfied customer is worth 6 new customers!
Quality and costs are no longer the only factors – the customer service experience you deliver can make or break a long-term business relationship. Getting ...
As a contact center / customer service provider for a number of the world's top brands, here's how we aim to make a difference for our retail and high-tech ...
I cannot count the amount of times I have been asked on customer service training courses by customer service agents, “how am I going to make a difference?
May 8, 2014 ... Here are five things customer support can do to make a difference. ... more likely to return to a business after receiving quality customer service.
The third and final section presents seven ways that frontline service staff can go beyond basic expectations to make a real difference in their organizations.
Jan 19, 2017 ... Whether you are a customer service agent or the leader of a company, these customer service skills will help you have a direct impact on ...
Jun 11, 2014 ... Empower your agents to make customers lives easy Get the cart before ... front- line customer service staff are empowered to make customers' lives easy. There's a HUGE difference between 'doing your job' and 'serving your ...
Jul 9, 2014 ... Creating a culture of customer service excellence has never been more ... Here are 3 changes you can make within the next month that would ...
Jul 16, 2013 ... Going above and beyond makes a difference in your customers' lives and for the ... Make sure you don't interrupt a customer while he or she is ...