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How to Handle an Irate Customer on the Phone: 11 Steps

www.wikihow.com/Handle-an-Irate-Customer-on-the-Phone

How to Handle an Irate Customer on the Phone. ... How can I deal with a customer who uses inappropriate language, explicit and abusive words over the phone ...

4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Here's how to handle them with grace. ... Career Guidance - 4 Brilliant Tips for Dealing With Angry Customers ... When I asked him about it, he was quick to note how powerful it is to continually use a caller's name. ... But as I watched Dean interact with customers over the phone, I couldn't help but notice that part of his...

6 Steps to Dealing with a Difficult Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/customer-service/6-steps-to-dealing-with-a-difficult-caller-in-the-call-center/

Mar 17, 2014 ... Dealing with an angry caller is never an easy task. ... ropes, the importance of handling difficult customers well never fades. ... Most, in fact 90 percent, of consumers would rather deal with issues over the phone than via chat, ...

7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. ... Rather than let that stress linger inside you, take a short walk, treat ... Las Vegas Voice: 5 Ways To Make Your Next Las Vegas Business Event ...

7 Tips for Handling Angry Customers | Velaro Live Chat Software

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool/

Jan 13, 2016 ... 7 Tips on How to Handle Angry Customers Without Losing Your Cool ... Working in customer service can be easy and rewarding when someone ... Do not rush the phone call or live chat, but keep in mind that you have other ...

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Jun 17, 2016 ... Most challenging customer service scenarios can be handled without drama or scripts. ... However, given the variable nature of interacting with customers, it's easy to .... Sometimes this anger from customers is unjustified, and other times ... but the smart folks at Telephone Doctor have a great system called ...

www.ask.com/youtube?q=How To Quickly Handle An Angry Customer On The Telephone&v=BPG1ReE3J84
Oct 8, 2013 ... When a customer calls to tell you that she is upset there's really very little you can do. Your goal is to keep the anger from spreading out of ...

The Right Words and Phrases to Say to an Angry Customer

www.callcentrehelper.com/the-right-words-and-phrases-to-use-with-an-angry-customer-30110.htm

Sep 5, 2012 ... When it comes to calming angry customers a skilful use of language by your ... Even so, many telephone staff find this complainant's tactics the most ..... page, some helpful ways to deal with customer's when they are having a ...

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... The quickest way to anger somebody is to suggest that they are overreacting. ... If the customer's anger is making the call difficult to deal with, try to keep things factual. .... Ten tips to improve listening skills on the telephone ...

How Best to Deal with Angry Customers - Call Centre Helper

www.callcentrehelper.com/how-best-to-deal-with-angry-customers-184.htm

Jan 27, 2007 ... In fact, these are the easy ones to deal with as they will always calm down ... Customers who get angry while they are on the telephone, ...