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5 Effective Ways to Train Customer Service Reps - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/93600/5-Effective-Ways-to-Train-Customer-Service-Reps

Dec 28, 2012 ... If you want to raise the bar of your quality of customer service, your efforts must begin with the training of your service representatives. Training ...

Customer Service Representative Training - Service Strategies

servicestrategies.com/training/individual-development/service-representative/

This 1-day customer service training course introduces entry-level customer service representatives to the fundamental principles and techniques required to  ...

HDI Customer Service Representative (HDI-CSR) | HDI

www.thinkhdi.com/education/courses/hdi-customer-service-representative.aspx

Training. Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences?

Train Your Customer Service Reps to Create MAGIC-al Customer ...

www.communicoltd.com/pages/582_train_your_customer_service_reps.cfm

This is the type of MAGIC<sup>®</sup> response, from a trained customer service representative, that translates into a great service experience; the type of response that ...

Tips on Training and Preparing your Customer Service Reps to ...

blog.zopim.com/2013/07/23/tips-on-training-and-preparing-your-customer-service-reps-to-increase-effeciency/

Jul 23, 2013 ... The importance of customer service representatives (or “CSRs”) to the well-being of your company cannot be overstated. They are the bridge ...

Customer Service Representative (CSR) Training from CBT Direct

www.cbtdirect.com/online-training/it-training/csr.asp

CBT Direct's Customer Service Representative Online Training. What are the Benefits of Online training? See the most affordable online training solution today .

How to Work As a Customer Service Representative: 10 Steps

www.wikihow.com/Work-As-a-Customer-Service-Representative

Customer service representatives are the direct link between the company that ... tips and suggestions on how to become a customer service representative. Ad ...

5 Mistakes Managers Make When Training Customer Service Reps ...

www.talkdesk.com/blog/5-mistakes-managers-make-when-training-customer-service-reps/

Apr 7, 2014 ... If this is true for your company, it may be time to rethink your customer service rep training approach. If so, think about these common mistakes ...

How to Become a Customer Service Representative

www.degreetree.com/resources/how-to-become-a-customer-service-representative

This article covers how to become a Customer Service Representative, including job description, education requirements, work experience, jobs and salary ...

Checklist: Hire and Train Your Customer Service Staff - Inc.com

www.inc.com/articles/2000/04/18319.html

Apr 6, 2000 ... For example, your company will appear unprofessional if your customer service representatives are not familiar with your goods and services.

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Training your Customer Service Representative (in 5 Steps ...

community.uservoice.com

So, you've hired your first full-time customer service rep. You found the right candidate. Now how do you turn them into a lean, friendly, ticket-answering machine ...

A Brief Guide to Customer Service Training - Help Scout

www.helpscout.net

Oct 16, 2013 ... Customer service training is the blueprint for your entire support process. ... This is just part of what you're looking for in a great support rep.

Effective Customer Service Training | Chron.com

smallbusiness.chron.com

Train customer service representatives on the details of products and services, including comparisons between one type of service and another. Make sure ...