Jan 15, 2016 ... Two of America's most iconic retailers are shutting hundreds of stores, and
experts think more closures will follow. Walmart and Macy's have ...
Posts about Macy's written by Bruce Temkin, CCXP. ... Six other retailers earned
Temkin Experience Ratings below 70%: Sears, Gap, Best Buy, GameStop, Kmart,
and ... However, our data shows that a good service recovery effort can help .....
WalMart: functional (#8) and accessible, emotional (#14); Macy's: accessible (#9)
Some large chains, including Bloomingdale's and Macy's, issue store charge ...
you might think you have more money in your account than you really do. ... For
instance, Walmart's credit card offers up to 1 percent cash back on all purchases.
... rewards on purchases plus access to a priority customer-service phone line.
Jul 8, 2015 ... Macy's mobile app tackles local store search — and demonstrates why it's so. ...
All of this matters because online shopping is growing wildly. ... Drove to Walmart
and waited in line at customer service, which struck ... buy-online-pick-up-in-store
this poorly, what does that say about the rest of the industry?
Jan 9, 2015 ... Macy's announced on Thursday that it's closing 14 stores as part of a ... I know of
a Walmart employee employed for only 3 months, but in that short time was ... It
was just a matter of time before even the jobs unloading, delivering, ... up with the
complete disregard for customer service that is Macy's hall...
Dec 15, 2015 ... Shoppers make their way down an escalator at a Macy's store in New York City,
Nov. ... Cheryl Johnson's words didn't seem to matter as she was marched
through the .... drew companies including Walmart, Home Depot and Nordstrom.
... “If there's a trust gap with one customer who feels like they're not ...
Dec 3, 2012 ... Mega retailers Wal-Mart, Macy's, Home Depot, and J.C. Penney all lowered their
estimates for ... such as Ann Taylor, Macy's, J.C. Penney, and the Gap. ... use of
newer technologies that make marketing and customer service faster and ... It's
just a matter of time before everybody else in retail is using it, t...
Oct 3, 2014 ... A new report also notes that Macy's is getting more aggressive in its online
pricing. ... and Wal-Mart—the department stores charge higher prices than does
Amazon. ... than Amazon, and that gap has grown “meaningfully larger” over the
... Jewelry and flowers are popular, but no matter what consumers are ...
Some of them include: Macy's, Target, Saks, Gap, Bloomingdale's, Old Navy,
Amazon ... Without a receipt, Walmart gives customers the option of a cash refund
(if the ... "But, since the rules vary so much from store to store, you really have to
read ... first contact the store manager or customer service department of the
Dec 14, 2015 ... It doesn't really matter if you've never heard of Green Monday. ... Gap: Like last
week, Gap and sister retailer Old Navy are offering 40% off everything today. ...
Macy's: Extra 20% off nearly all merchandise, plus free shipping and free ...
consoles for $300—a price that's matched by Amazon and Walmart...