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en.wikipedia.org/wiki/Call_centre

A call centre or call center is a centralised office used for receiving or transmitting a large ... The contact centre is a central point from which all customer contacts are managed. .... Configuration APIs provide programmatic control of administrative functions of the call centre platform which are typically accessed by a human ...

hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/job-descriptions/call-center-representative-job-description.aspx

Use this call center representative job description sample when posting a job. ... Serves customers by determining requirements; answering inquiries; resolving ...

hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/job-descriptions/call-center-agent-job-description.aspx

Customize this call center agent job description template from Monster and write a call ... Determines eligibility by comparing client information to requirements.

resources.workable.com/call-center-representative-job-description

This call center representative job description template is optimized for posting in online job boards ... Similar job titles include Customer Service Representative.

www.jobawareness.com/five-responsibilities-call-center-executive.asp

Oct 2, 2012 ... A call Center executive is an important person playing a role between a client and the parent company. Here are the five main responsibilities ...

www.callcentrehelper.com/typical-roles-in-a-call-centre-51389.htm

Jan 16, 2014 ... call-centre-agent-250 The role is to make or take telephone calls on behalf of an organisation in order to fulfil customer requirements. The role ...

www.best-job-interview.com/call-center-job-description.html

Call center job description for both inbound and outbound call center agents. ... Answer incoming calls from customers to take orders, answer inquiries and ...

www.hrvillage.com/hrjobdesc/CallCenterRep.htm

This page contains an outline of the Call Center Job Description Template. Scroll down to review the ... Call Center Customer Service Representative. Job Title:.

www.flexstudy.com/catalog/schpdf.cfm?coursenum=96040

center representative. • Use your knowledge of the roles of a call center representative to help maintain a pos- itive service culture. Customer satisfaction is first ...

www.clearfit.com/preparing-to-hire/job-description-for-a-call-center-rep-attract-call-center-reps-with-your-commitment-to-customer-service

Feb 12, 2013 ... Finding a quality call center rep for your organization requires a job description that can capture the attention of professionals. Customer ...