Customer Relationship Management - CRM
The principles, practices, and guidelines that an organization follows when interacting with its customers. From the organization's point of view, this entire relationship not only encompasses the direct interaction aspect, such as sales and/or... More »

Customer relationship management

en.wikipedia.org/wiki/Customer_relationship_management

Customer relationship management (CRM) is an approach to managing a company's interaction with current and future customers. It often involves using ...

What is customer relationship management (CRM) ? - Definition ...

searchcrm.techtarget.com/definition/CRM

What is CRM? Most companies today use CRM (or customer relationship management) to drive their business. This definition explores the use cases, trends, ...

What is Customer Relationship Management CRM? Webopedia

www.webopedia.com/TERM/C/CRM.html

Customer relationship management (CRM) entails all aspects of interaction that a company has with its customer, whether sales or service-related.

sales.about.com/od/glossaryofsalesterms/g/What-Is-Crm.htm
The more a company knows about its customers, the better it can manage those relationships – as in the above example of supermarket rewards cards. For example, a salesperson might program his CRM to send out a thank-you message whenever a customer reaches his or her on... More »
By Wendy Connick, About.com Guide

What is customer relationship management - BusinessDictionary.com

www.businessdictionary.com/definition/customer-relationship-management-CRM.html

Definition of customer relationship management (CRM): A management philosophy according to which a company's goals can be best achieved through  ...

What is CRM? - Salesforce Blog

www.salesforce.com/blog/2013/01/what-is-crm-your-business-nerve-center.html

Jan 4, 2013 ... If you are a business owner or a sales manager, you've probably heard the term “ CRM.” But what does it really mean?C-R-M stands for ...

What is CRM? - Salesforce Europe

www.salesforce.com/eu/crm/what-is-crm.jsp

Customer relationship management (CRM) is a set of processes that enable you to manage your interactions with your customers.

What Is CRM (Customer Relationship Management) Software?

blog.hubspot.com/marketing/what-is-crm-ht

May 1, 2015 ... CRM, or customer relationship management, refers to software that lets companies track every interaction with current and future customers.

What is CRM? Customer Relationship Management explained

www.reallysimplesystems.com/faq/what-is-crm/

Mar 29, 2014 ... The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your ...

Popular Q&A
Q: What is customer relationship management?
A: Put simply, customer relationship management is the use of technology to try to manage customer relations more effectively.  It uses technology to help firms do... Read More »
Source: www.enotes.com
Q: What is customer relationship management?
A: Customer Relationship Management (CRM) is a business approach which recognizes the importance of customers as the driving force behind the success - or failure ... Read More »
Source: www.helium.com
Q: What Is Customer Relationship Management?
A: Customer relationship management, or CRM, refers to reliable systems, processes, and procedures that allow companies to better manage customer relationships. It... Read More »
Source: ezinearticles.com
Q: What is customer relationship management?
A: 1. (Industrial Relations & HR Terms) the practice of building a strong relationship between a business and its customers and potential customers. Abbreviation: ... Read More »
Source: www.thefreedictionary.com
Q: What is Customer Relationship Management?
A: Customer relationship management (CRM) is the process of managing and monitoring an organization's sales and customer service operations. It can be done manuall... Read More »
Source: heidithorne.hubpages.com