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Customer relationship management

en.wikipedia.org/wiki/Customer_relationship_management

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach ...

What is customer relationship management (CRM) ? - Definition ...

searchcrm.techtarget.com/definition/CRM

What is CRM? Most companies today use CRM (or customer relationship management) to drive their business. This definition explores the use cases, trends, ...

The Beginner's Guide to CRM: Customer Relationship Management ...

zapier.com/learn/ultimate-guide-to-crm-apps/what-is-a-crm/

CRM stands for Customer Relationship Management, so by definition, a CRM is an app that helps you manage your relationships with current and prospective ...

What is CRM - Customer Relationship Management? Webopedia ...

www.webopedia.com/TERM/C/CRM.html

CRM (customer relationship management) is all aspects of interactions that a company has with its customers, whether it is sales or service-related. While the ...

Customer Relationship Management - The Balance

www.thebalance.com/what-is-crm-2917373

CRM, or customer relationship management, is the strategy that a company uses to keep its customers happy and loyal.

Customer Relationship Management - CRM Definition | Investopedia

www.investopedia.com/terms/c/customer_relation_management.asp

Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers.

What is CRM? | Customer Relationship Management | Microsoft ...

www.microsoft.com/en-us/dynamics/what-is-crm.aspx

What is customer relationship management (CRM) software and what can it do for your business? Learn about this powerful set of tools, apps and platforms.

Best CRM Software Systems - 2016 Reviews & Pricing

www.softwareadvice.com/crm/

Find the best CRM Software for your organization. Compare top CRM Software tools with customer reviews, pricing and free demos.

CRM - Customer Relationship Management - Gartner IT Glossary

blogs.gartner.com/it-glossary/customer-relationship-management-crm/

One click gets you FREE research from Gartner on Customer Relationship Management. Learn what 12000 CIOs and Senior IT Leaders already know.

Definition of a CRM System - CRM System Defined - Aptean

www.aptean.com/additional-crm-and-erp-related-links-pages/crm-resources-folder/definition-of-a-crm-system

CRM system definition is a set of software apps that help organizations determine the needs of customers by managing, organizing and storing customer ...

Answer
Customer Relationship Management - CRM
The principles, practices, and guidelines that an organization follows when interacting with its customers. From the organization's point of view, this entire relationship not only encompasses the direct interaction aspect, such as sales and/or... More »
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What is CRM? - Salesforce Europe

www.salesforce.com

Customer relationship management (CRM) is a set of processes that enable you to manage your interactions with your customers.

What is CRM? | Customer Relationship Management Explained

www.reallysimplesystems.com

The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. Today it is ...

What is customer relationship management (CRM)? definition and ...

www.businessdictionary.com

Definition of customer relationship management (CRM): A management philosophy according to which a company's goals can be best achieved through  ...