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Customer Relationship Management - CRM
The principles, practices, and guidelines that an organization follows when interacting with its customers. From the organization's point of view, this entire relationship not only encompasses the direct interaction aspect, such as sales and/or... More »

Customer relationship management


Customer relationship management (CRM) is an approach to managing a company's interaction with current and future customers. The CRM approach tries to ...

What is customer relationship management (CRM) ? - Definition ...


What is CRM? Most companies today use CRM (or customer relationship management) to drive their business. This definition explores the use cases, trends, ...

What is customer relationship management - BusinessDictionary.com


Definition of customer relationship management (CRM): A management philosophy according to which a company's goals can be best achieved through  ...

The more a company knows about its customers, the better it can manage those relationships – as in the above example of supermarket rewards cards. For example, a salesperson might program his CRM to send out a thank-you message whenever a customer reaches his or her on... More »
By Wendy Connick, About.com Guide

What is Customer Relationship Management CRM? Webopedia


Customer relationship management (CRM) entails all aspects of interaction that a company has with its customer, whether sales or service-related.

What is CRM? - Salesforce Blog


Jan 4, 2013 ... If you are a business owner or a sales manager, you've probably heard the term “ CRM.” But what does it really mean?C-R-M stands for ...

What is CRM? Customer Relationship Management explained


Mar 29, 2014 ... The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your ...

Customer Relationship Management (CRM) Definition | Investopedia


DEFINITION of 'Customer Relationship Management - CRM'. The principles, practices, and guidelines that an organization follows when interacting with its ...

21 Experts Define Crm In Their Own Words And Pictures - Barnraisers


Jun 9, 2012 ... This succinct truth from Peter Drucker in The Practice of Management (1954) is a apt and insightful definition of CRM (Customer Relationship ...

Popular Q&A
Q: What is customer relationship management?
A: Customer relationship management is a widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. Read More »
Source: www.kgbanswers.com
Q: What is customer relationship management?
A: 1. (Industrial Relations & HR Terms) the practice of building a strong relationship between a business and its customers and potential customers. Abbreviation: ... Read More »
Source: www.thefreedictionary.com
Q: What is Customer Relationship Management?
A: Customer Relationship Management can be defined in a number of ways. Some people stress the significance of information technology in CRM, some argue it means a... Read More »
Source: www.12manage.com
Q: What is Customer Relationship Management?
A: Customer relationship management (CRM) is the process of managing and monitoring an organization's sales and customer service operations. It can be done manuall... Read More »
Source: heidithorne.hubpages.com
Q: What are customer relationship management systems?
A: Answer customer relationship Management (CRM) is a function of any organisation that determines the activities that contributes to the long term retention of th... Read More »
Source: wiki.answers.com