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Customer retention


Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

20 Customer Retention Strategies that Work - Help Scout


Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...

What is customer retention? definition and meaning ...


Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

Customer Retention - Medallia


Customer retention is a set of steps taken or processes implemented to reduce customer defections or churn rate.

Customer Retention - Impact


Find out how you can improve customer retention by understanding what your customers want and delivering it to them effectively. Learn more.

10 Customer Retention Strategies to Implement Today - Groove


Mar 24, 2015 ... Bringing in new customers is hard, but losing them is easy (and costly). That's why customer retention is critical. Here are the 10 strategies you ...

Customer Retention - Encyclopedia - Business Terms | Inc.com


Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...

4 Phases For Developing A Customer Retention Strategy


Jun 5, 2014 ... Don't know how to keep your customers coming back? Let's develop your customer retention strategy in 4 phases.

5 Strategies Guaranteed to Improve Client Retention | Inc.com


Oct 28, 2014 ... Below are 5 strategies to keep your customers loyal to your brand. ... Client retention is arguably one of the most important aspects of your ...

Why Customer Retention Is King: The Evolution Of Retention ...


Nov 19, 2014 ... The primary objective of Retention Marketing – to keep customers engaged and interested in your products and services – has not changed, ...

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What is Customer Retention? Definition and Metrics - NGData


Jun 17, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

20 Customer Retention Strategies - Marketing Wizdom


The consequences of customer retention also compound over time, and in sometimes unexpected ways. Even a tiny change in customer retention can cascade ...

Customer Retention Strategies: 9 Tactics for Companies


May 5, 2014 ... Customer retention is on the minds of companies across the world. Discover 9 customer retention strategies you can implement today & retain ...