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Customer retention


Customer retention is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first ...

What is Customer Retention? Definition and Metrics - NGData


Jun 17, 2016 ... Customer retention refers to the activities and actions companies and organizations take to reduce the number of customer defections. The goal ...

Customer Retention - Medallia


Customer retention is a set of steps taken or processes implemented to reduce customer defections or churn rate.

20 Customer Retention Strategies - Marketing Wizdom


The consequences of customer retention also compound over time, and in sometimes unexpected ways. Even a tiny change in customer retention can cascade ...

Customer Retention Strategies: 9 Tactics for Companies


May 5, 2014 ... Customer retention is on the minds of companies across the world. Discover 9 customer retention strategies you can implement today & retain ...

Customer Retention - Impact


Find out how you can improve customer retention by understanding what your customers want and delivering it to them effectively. Learn more.

10 Customer Retention Strategies to Implement Today - Groove


Mar 24, 2015 ... Bringing in new customers is hard, but losing them is easy (and costly). That's why customer retention is critical. Here are the 10 strategies you ...

Customer Retention Strategy | Marketing MO


Your customer retention strategy is about keeping the customers you've invested in to acquire. Follow this process to increase your customer retention rate.

4 Phases For Developing A Customer Retention Strategy


Jun 5, 2014 ... Don't know how to keep your customers coming back? Let's develop your customer retention strategy in 4 phases.

Customer Retention - A Strategic Process to Retain Existing ...


Customer Retention is the process when customer continues to buy products and services within a determine time period. More is the possibility to retain ...

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What is customer retention? definition and meaning


Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

15 Customer Retention Strategies that Work - Help Scout


Aug 8, 2013 ... Customer retention is incredibly important for growing a sustainable business, but before we look at some strategies for improving it, let's put an ...

Customer Retention - Encyclopedia - Business Terms | Inc.com


Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...