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www.lynda.com/Business-Skills-tutorials/Customer-Service-over-Phone/456350-2.html

May 23, 2016 ... Customer service expert Jeff Toister helps customer service specialists develop the specific skills needed to help customers over the phone.

www.bakercommunications.com/archive/jun13/customerservice060113.html?campId=70140000000fxo7

Telephone customer service is no less important than face-to-face service. Always keep in mind that once the customer hangs up, he or she has formed an ...

www.skillsyouneed.com/rhubarb/customer-service-telephone-skills.html

Do you talk to customers over the phone? Learn some effective ways to communicate more effectively and improve the customer's experience.

www.telephonedoctor.com/our_blog/ten-best-customer-service-techniques

Put any of these ten customer service skills and techniques into action and you'll experience better client relationships. 10 great customer service tips.

www.customerservicemanager.com/telephone-customer-service

Hundreds of millions of telephone calls are made each and every day around the world and many of those calls are made by customers. It is clear that the way ...

smallbusiness.chron.com/telephone-customer-service-techniques-2048.html

The telephone is often the easiest way for your customers to reach your business if they have a problem or just need information. This amplifies the need to ...

www.businesstrainingworks.com/course-outlines/telephone-customer-service-training-course

Improve your phone customer service skills with this telephone customer service training program. Contact us to schedule this workshop / seminar onsite for your ...

www.kantola.com/Telephone-Customer-Service-PDPD-29-K.aspx

Telephone Customer Service: Basic and Advanced CSR Skills teaches employees how to make a good impression on customers and handle calls successfully, ...

www.att.com/contactus/mobile/homephone/landline.html

AT&T Landline Home Phone customers, contact AT&T by phone to get customer service and technical support.