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May 23, 2016 ... Customer service expert Jeff Toister helps customer service specialists develop the specific skills needed to help customers over the phone.


Telephone customer service is no less important than face-to-face service. Always keep in mind that once the customer hangs up, he or she has formed an ...


Do you talk to customers over the phone? Learn some effective ways to communicate more effectively and improve the customer's experience.


Put any of these ten customer service skills and techniques into action and you'll experience better client relationships. 10 great customer service tips.


Hundreds of millions of telephone calls are made each and every day around the world and many of those calls are made by customers. It is clear that the way ...


The telephone is often the easiest way for your customers to reach your business if they have a problem or just need information. This amplifies the need to ...


Improve your phone customer service skills with this telephone customer service training program. Contact us to schedule this workshop / seminar onsite for your ...


Telephone Customer Service: Basic and Advanced CSR Skills teaches employees how to make a good impression on customers and handle calls successfully, ...


AT&T Landline Home Phone customers, contact AT&T by phone to get customer service and technical support.