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What Makes Excellent Customer Service?
Excellent customer service makes customers happy. But making customers happy isn't always easy. Buyers make decisions in phases, and you must think about these steps as you plan your customer service department.... More »
Difficulty: Easy
Source: www.ehow.com

www.helpscout.net/blog/customer-service-skills

Jun 20, 2016 ... Clear Communication Skills. Make sure you're getting to the problem at hand quickly; customers don't need your life story or to hear about how ...

www.superoffice.com/blog/five-ways-to-deliver-excellent-customer-service

May 2, 2017 ... In fact, delivering excellent customer service is one of Zappos' company ... If needed, make a note of what was discussed previously so you can ...

www.keeping.com/customer-service/excellent-customer-service

Tips on how to provide excellent customer service and implement the right ... Providing great customer service is so easy to do: just be aware, and make it your  ...

www.thebalance.com/providing-excellent-customer-service-2951744

Feb 10, 2017 ... Providing excellent customer service is an ongoing process for every ... Make sure you -- and all of your customer-facing staff -- know how your ...

www.thebalance.com/ten-commandments-of-great-customer-service-2295997

If you are in business, customer service is an integral part of your job. Be a hit with ... good service. Never forget that the customer pays your salary and makes your job possible. ... 5 Tips for Providing Excellent Customer Service. Read Article.

www.salesforce.com/blog/2014/04/what-is-good-customer-service.html

Apr 29, 2014 ... There isn't a right or a wrong, because the factors of what makes customer service “good” also depend heavily upon what specific things a ...

www.forbes.com/sites/aileron/2012/11/15/the-10-keys-of-excellent-customer-service

Nov 15, 2012 ... Empowerment: Training employees to make decisions on their own to help ... This is not a solid base for sustained excellent customer service.

www.groovehq.com/support/essential-customer-service-skills

Oct 1, 2014 ... Every customer service professional — and every entrepreneur ... Understanding that makes it clear why it's so important to be more patient.

www.business.qld.gov.au/running-business/consumer-laws/customer-service/improving/principles

Jun 29, 2016 ... You will also need to show leadership by personally providing excellent customer service at all times. Learn more about the sales process.