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What Makes Excellent Customer Service?
Excellent customer service makes customers happy. But making customers happy isn't always easy. Buyers make decisions in phases, and you must think about these steps as you plan your customer service department.... More »
Difficulty: Easy
Source: www.ehow.com

www.helpscout.net/blog/customer-service-skills

Jun 20, 2016 ... Clear Communication Skills. Make sure you're getting to the problem at hand quickly; customers don't need your life story or to hear about how ...

www.superoffice.com/blog/five-ways-to-deliver-excellent-customer-service

Aug 2, 2017 ... In fact, delivering excellent customer service is one of Zappos' company ... If needed, make a note of what was discussed previously so you can ...

www.thebalance.com/providing-excellent-customer-service-2951744

Feb 10, 2017 ... Providing excellent customer service is an ongoing process for every ... Make sure you -- and all of your customer-facing staff -- know how your ...

www.keeping.com/customer-service/excellent-customer-service

Tips on how to provide excellent customer service and implement the right ... Providing great customer service is so easy to do: just be aware, and make it your  ...

www.salesforce.com/blog/2014/04/what-is-good-customer-service.html

Apr 29, 2014 ... There isn't a right or a wrong, because the factors of what makes customer service “good” also depend heavily upon what specific things a ...

www.groovehq.com/support/essential-customer-service-skills

Oct 1, 2014 ... Every customer service professional — and every entrepreneur ... Understanding that makes it clear why it's so important to be more patient.

www.business.qld.gov.au/running-business/consumer-laws/customer-service/improving/principles

Jun 29, 2016 ... You will also need to show leadership by personally providing excellent customer service at all times. Learn more about the sales process.

smallbusiness.chron.com/description-excellent-customer-service-2083.html

Excellent customer service can turn into positive word of mouth. ... offer a FAQ section and make sure that customer service contacts are prominently available ...

www.forbes.com/sites/aileron/2012/11/15/the-10-keys-of-excellent-customer-service

Nov 15, 2012 ... The 10 Keys of Excellent Customer Service ... employees to make decisions on their own to help a customer without talking to "the boss.