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Connections Magazine: The Call Center and Contact Center ...


Connections Magazine is the clearinghouse of information for the call center, contact center, and teleservice industry.

ICMI | Call Center Training, Events, Certification, Resources, and ...


ICMI (International Customer Management Institute) empowers companies to provide the best customer experience through call center training, certification, ...

Call Center News


CCN Digital is a specialized magazine dedicated to contact centers world. The contents is made by professionals of the industry.

Call Center Magazine – Notícias sobre Contact Centers e Customer ...


Call Center Magazine - Publicação de referência em Customer Management para profissionais de relacionamento com o cliente. Notícias e tendências do ...

Welcome to Call Center Times


Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.

Contact Center Pipeline journal for contact center managers


Contact Center Pipeline is an instructional journal focused on the specific needs and challenges of the contact center. ... Monitoring/Coaching Practices • MONITORING • Contact Center/Call Center ... "Great magazine and great articles. "



CUSTOMER is an evolution of Customer Interaction Solutions magazine. ... Call Center Management: Get Customer Service Right on Social in 2017 · Top Five ...

Call Center Publications - Customer Service Manager Magazine


Call Center Publications for Customer Service Managers & Professionals, improve your customer service, free articles & advice.

Call Centre Helper


Call Centre Helper - The leading online Call Centre Magazine. Aimed at giving call centre people up-to-the-minute advice on how to make their businesses work  ...

The top 10 call centre websites - Call Centre Helper


Feb 20, 2008 ... QA QnA is probably the best of the call centre blogs, with one of the most ... entity for the monthly call centre magazine Call Centre Europe.