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Connections Magazine: The Call Center and Contact Center ...


Connections Magazine is the clearinghouse of information for the call center, contact center, and teleservice industry.

Call Center News


CCN Digital is a specialized magazine dedicated to contact centers world. The contents is made by professionals of the industry.

Call Centre Helper


Call Centre Helper - The leading online Call Centre Magazine. Aimed at giving call centre people up-to-the-minute advice on how to make their businesses work  ...

Call Center Magazine – Notícias sobre Contact Centers e Customer ...


Call Center Magazine - Publicação de referência em Customer Management para profissionais de relacionamento com o cliente. Notícias e tendências do ...

Homepage - Physician Referral and Telephone Triage Times ...


Managing Your Part-Timers; The Chicago Lighthouse Enters the Healthcare Call Center World; The View From the C-Suite; Healthcare Now Drives This ...

Call Center Publications - Customer Service Manager Magazine


Call Center Publications for Customer Service Managers & Professionals, improve your customer service, free articles & advice.

AnswerStat Magazine: Covering healthcare and medical call centers


AnswerStat magazine is the leading magazine published specifically for healthcare call centers, medical related contact centers, and the telehealth industry.

Contact Center Magazine


21 Oct 2016 ... InConcert offers a software for Call Center. This is a critical service: a customer service campaign cannot stop under no circumstances; ...



Contact Centre and Customer Service software, insight and benchmarking. ... Reshoring call centres from offshore locations. An oversight of the things you need ...

Call & Contact Center Best Practices, Certification, Events & Training


Welcome to ContactCenterWorld.com! This is the official website for the Global Association for Contact Center & Customer Engagement Best Practices and we ...

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ICMI | Call Center Training, Events, Certification, Resources, and ...


ICMI (International Customer Management Institute) empowers companies to provide the best customer experience through call center training, certification, ...

Contact Center Pipeline journal for contact center managers


Contact Center Pipeline is an instructional journal focused on the specific needs and ... LEADERSHIP • contact center • multichannel • customer contact • call center • customer experience • CEM ... "Great magazine and great articles. "

Welcome to Call Center Times


Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.