Connections Magazine is the clearinghouse of information for the call center,
contact center, and teleservice industry.
ICMI (International Customer Management Institute) empowers companies to
provide the best customer experience through call center training, certification, ...
CCN Digital is a specialized magazine dedicated to contact centers world. The
contents is made by professionals of the industry.
Call Center Magazine - Publicação de referência em Customer Management
para profissionais de relacionamento com o cliente. Notícias e tendências do ...
Online magazine with articles on general call center industry issues, workplace
issues and information about industry conventions.
Contact Center Pipeline is an instructional journal focused on the specific needs
and challenges of the contact center. ... Monitoring/Coaching Practices •
MONITORING • Contact Center/Call Center ... "Great magazine and great articles.
CUSTOMER is an evolution of Customer Interaction Solutions magazine. ... Call
Center Management: Get Customer Service Right on Social in 2017 · Top Five ...
Call Center Publications for Customer Service Managers & Professionals,
improve your customer service, free articles & advice.
Call Centre Helper - The leading online Call Centre Magazine. Aimed at giving
call centre people up-to-the-minute advice on how to make their businesses work
Feb 20, 2008 ... QA QnA is probably the best of the call centre blogs, with one of the most ... entity
for the monthly call centre magazine Call Centre Europe.