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Customer Relationship Management News & Topics - Entrepreneur


The latest news, videos, and discussion topics on Customer Relationship Management. ... News and Articles About Customer Relationship Management.

Customer relationship management | The Economist


Sep 18, 2009 ... Customer relationship management, commonly known as CRM, is a way ... This article is adapted from “The Economist Guide to Management ...

Customer Relationship Management Articles


The page contains list of all the articles on - Customer Relationship Management.

CRM Strategy | 1to1 Media


A CRM approach captures and analyzes customer data about customers' historical transactions and behaviors with a company in order to better improve the ...

18 Most Interesting CRM Articles and Interviews of 2015 - CRM ...


Dec 20, 2015 ... These 18 articles and interviews, written by the best CRM experts, discuss the challenges CRM admins face nowadays, and especially the ...

Customer Relations - The New York Times


News about Customer Relations, including commentary and archival articles ... A customer requested a refund from FlipKey, an online rental service owned by ...

InsideCRM - CRM Industry News, Research & Articles


Inside CRM is an industry leader in research and information for marketing and sales professionals.

Bringing back the 'R' in Customer Relationship Management - Forbes


Nov 17, 2012 ... In this article, we move back to looking at the how 'R' in CRM may be coming back. Sameer Patel, then Partner at Sovos Group (and now SVP ...

Customer Relationship Management (CRM) news, analysis, how-to ...


CMS and CRM are key systems used to improve customer experiences, and CIOs that develop capabilities on these platforms can play a significant role driving ...

Customer Relationship Management Articles, News & Best Practices ...


Customer relationship management software industry news, articles, tips and press releases.

Customer relationship management - Wikipedia
Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers which tries to ... More »