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Management. ... News and Articles About Customer Relationship Management.
Sep 18, 2009 ... Customer relationship management, commonly known as CRM, is a way ... This
article is adapted from “The Economist Guide to Management ...
Customer Relationship Management (CRM) news, analysis, research, how-to,
opinion, and video.
Inside CRM is an industry leader in research and information for marketing and
Dec 20, 2015 ... These 18 articles and interviews, written by the best CRM experts, discuss the
challenges CRM admins face nowadays, and especially the ...
Customer relationship management software industry news, articles, tips and
Mar 27, 2013 ... Managing customer relationships has become a top priority for continued ... This
article appears in the issue April 2013 [Volume 22, Issue 4].
Feb 19, 2010 ... CRM, or Customer Relationship Management, is a company-wide business
strategy designed to reduce ... True CRM brings together information from all
data sources within an organization (and where ... Related Articles.
Early adopters of customer relationship management systems were often
disappointed by ... In this article, we'll show how several companies have
A CRM approach captures and analyzes customer data about customers'
historical transactions and behaviors with a company in order to better improve