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Customer Relationship Management News & Topics - Entrepreneur

www.entrepreneur.com/topic/customer-relationship-management

The latest news, videos, and discussion topics on Customer Relationship Management. ... News and Articles About Customer Relationship Management.

Customer relationship management | The Economist

www.economist.com/node/14298886

Sep 18, 2009 ... Customer relationship management, commonly known as CRM, is a way ... This article is adapted from “The Economist Guide to Management ...

Customer Relationship Management (CRM) news, analysis, how-to ...

www.cio.com/category/customer-relationship-management

Customer Relationship Management (CRM) news, analysis, research, how-to, opinion, and video.

InsideCRM - CRM Industry News, Research & Articles

www.insidecrm.com/

Inside CRM is an industry leader in research and information for marketing and sales professionals.

18 Most Interesting CRM Articles and Interviews of 2015 - CRM ...

crm.walkme.com/18-most-interesting-articles-and-interviews-of-2015/

Dec 20, 2015 ... These 18 articles and interviews, written by the best CRM experts, discuss the challenges CRM admins face nowadays, and especially the ...

Customer Relationship Management Articles, News & Best Practices ...

blog.softwareadvice.com/articles/crm/

Customer relationship management software industry news, articles, tips and press releases.

CRM in the age of the customer - KMWorld Magazine

www.kmworld.com/Articles/News/News-Analysis/CRM-in-the-age-of-the-customer-88481.aspx

Mar 27, 2013 ... Managing customer relationships has become a top priority for continued ... This article appears in the issue April 2013 [Volume 22, Issue 4].

What Is CRM? - CRM Magazine - destinationCRM.com

www.destinationcrm.com/Articles/CRM-News/Daily-News/What-Is-CRM-46033.aspx

Feb 19, 2010 ... CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce ... True CRM brings together information from all data sources within an organization (and where ... Related Articles.

CRM Done Right - Harvard Business Review

hbr.org/2004/11/crm-done-right

Early adopters of customer relationship management systems were often disappointed by ... In this article, we'll show how several companies have implemented ...

CRM Strategy | 1to1 Media

www.1to1media.com/customer-relationship-management

A CRM approach captures and analyzes customer data about customers' historical transactions and behaviors with a company in order to better improve the ...

Answers
Customer relationship management
Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach ... More »