Mar 10, 2016 ... Most marketers know that it can be up to 5x more cost-effective to retain an
existing customer than to acquire a new one, yet only 16% of ...
Mar 3, 2015 ... The sources below list various figures for the cost of retaining a customer vs
acquiring a new customer. The 'cost' in the sources listed here ...
Sep 3, 2015 ... We've long argued that customer retention is undervalued and ... for marketing
spend vs customer retention (customer service and CRM).
Dec 10, 2015 ... Delving beyond the statistics of customer acquisition versus customer retention--
why not marry the two?
... More to Acquire a. Customer than to Retain a Customer ... and current
customers. Therefore the breakdown of acquisition versus retention related
Find new customers, or keep your current ones around? Here's a framework for
making the right choice between customer acquisition or retention.
Jul 20, 2014 ... Even as the lines between marketing and customer experience blur, our survey
respondents prioritize customer acquisition efforts over ...
Why is it that we spend money on customer acquisition marketing when customer
retention marketing works so much better?
Nov 1, 2012 ... When it comes to growing their startups, many entrepreneurs are so focused on
gaining new clients and customers that they fail to effectively ...
Aug 2, 2013 ... How much are your existing customers contributing to current sales? Probably
not enough. Though retention campaigns take longer to produce ...