Mar 10, 2016 ... Most marketers know that it can be up to 5x more cost-effective to retain an
existing customer than to acquire a new one, yet only 16% of ...
Did you know that it costs five times as much to attract a new customer. Check out
our infographic, 'Customer Acquisition Vs. Retention Costs to know more.
Apr 6, 2016 ... If your company's focus is mostly on acquiring new business, what impact can
customer retention truly have on company growth? Find out here.
Why is it that we spend money on customer acquisition marketing when customer
retention marketing works so much better?
Mar 3, 2015 ... The sources below list various figures for the cost of retaining a customer vs
acquiring a new customer. The 'cost' in the sources listed here ...
Oct 29, 2016 ... Customer acquisition (finding new customers) versus retention (keeping current
ones around) is one of these heavily debated binary choices.
Oct 29, 2014 ... A refresher on customer churn rate. ... customer retention rates by 5% increases
profits by 25% to 95%. .... quickly and efficiently a company can acquire
customers and how profitable customers are in the short and long term.
Knowing where to put your marketing dollars is always a challenge. Here are
three reasons to feel secure about your investment in customer acquisition.
Jul 20, 2014 ... Even as the lines between marketing and customer experience blur, our survey
respondents prioritize customer acquisition efforts over ...
Oct 31, 2016 ... Customer acquisition typically gives you "sexier" metrics, but customer retention
yields far better returns. Here's why, and what you should do ...