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Customer Acquisition Vs. Retention [Infographic] | Marketing Blog ...


Mar 10, 2016 ... Most marketers know that it can be up to 5x more cost-effective to retain an existing customer than to acquire a new one, yet only 16% of ...

Customer Acquisition Vs.Retention Costs [Infographic] | The Invesp ...


Feb 23, 2015 ... Did you know that it costs five times as much to attract a new customer. Check out our infographic, 'Customer Acquisition Vs. Retention Costs to ...

Retention vs. Acquisition – and the Winner Is… | ClickZ


Jul 20, 2014 ... Even as the lines between marketing and customer experience blur, our survey respondents prioritize customer acquisition efforts over ...

Customer Retention Marketing vs. Customer Acquisition Marketing


Why is it that we spend money on customer acquisition marketing when customer retention marketing works so much better?

It Costs Five Times More to Acquire a Customer than to Retain - Ipsos


(for example, the Customer Service Institute, Consumer Connections Corp., and ... Therefore the breakdown of acquisition versus retention related expenses.

Customer Acquisition vs. Retention: Where to Invest? - Hoovers


Knowing where to put your marketing dollars is always a challenge. Here are three reasons to feel secure about your investment in customer acquisition.

Customer retention vs customer acquisition: the real cost difference


Dec 10, 2015 ... Delving beyond the statistics of customer acquisition versus customer retention-- why not marry the two?

Customer Retention Should Outweigh Customer Acquisition


Aug 2, 2013 ... Too many CMOs looking to increase their company's bottom lines are quick to look “out there” for a solution. They focus their efforts on ...

Customer Retention Cost - Totango


Annual Recurring Revenue (ARR), to Customer Acquisition Cost (CAC), to. Customer ... (CRC) and the CRC Ratio — to assess and benchmark customer retention .... what is customer success vs. customer marketing, but we've seen many.

Infographic: Customer acquisition vs customer retention | MyCustomer


Aug 2, 2015 ... Is it better to focus on customer acquisition or retention? A new infographic from Shankman Honig, it costs businesses five times as much to ...

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What is the Cost of Customer Acquisition vs Customer Retention ...


Mar 3, 2015 ... The sources below list various figures for the cost of retaining a customer vs acquiring a new customer. The 'cost' in the sources listed here ...

70% of companies say it's cheaper to retain a customer than acquire ...


Sep 3, 2015 ... We've long argued that customer retention is undervalued and ... for marketing spend vs customer retention (customer service and CRM).

Customer Acquisition vs. Retention Costs | Optimove


Every business needs to balance their acquisition and retention efforts to maximize revenues and lifetime customer value.