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www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Unhappy—and loud—customers? Here's how to handle them with grace.

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... In this article we give you advice on what to do when dealing with irate customers including tips examples and personal guidance to turn the...

sharpencx.com/blog/handle-angry-customers

Oct 18, 2016 ... The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.

www.businessknowhow.com/marketing/diffuse-anger.htm

If you are working in a call center, behind a counter or in any capacity that directly interfaces with customers then you are going to encounter an irate customer at ...

www.velaro.com/7-tips-on-how-to-handle-angry-customers-without-losing-your-cool

Jan 13, 2016 ... Below are seven tips on how to handle angry customers, whether it be on the phone, on a live chat or live help session, or anything else, ...

www.livecareer.com/interview-questions/how-would-you-deal-with-an-angry-or-irate-customer

When a hiring manager asks you about your ability to handle angry customers, they are trying to determine how well you respond and act under negative ...

www.livechatinc.com/blog/irate-customer

May 25, 2016 ... Handling an irate customer is not easy but inevitable in customer service. Learn how to better handle difficult situations caused by angry ...