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7 Steps For Dealing With Angry Customers - Forbes

www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers/

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

Dealing With Unhappy Customers - Communication Skills from Mind ...

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

7 Tips on How to Handle Angry Customers Without Losing Your Cool

www.velaro.com/blog/how-to-handle-angry-customers

Jan 13, 2016 ... Not sure how to deal with upset or angry customers? Read our 7 tips on how to handle angry customers without losing your cool here.

10 Powerful Steps To Defuse Angry Customers - Business Know-How

www.businessknowhow.com/marketing/diffuse-anger.htm

In most cases there are two conflicting issues that occur simultaneously when dealing with irate customers. There first issue is the customer emotional distress.

www.ask.com/youtube?q=Dealing with Angry Customers&v=fVtsw3eka4E
Aug 27, 2013 ... How to Deal with Angry Customers - http://www.jaminjosh.com I'm sure you easily remember your last Big sale, or successful sales pitch!
www.ask.com/youtube?q=Dealing with Angry Customers&v=ybCxN86n61k
Jun 2, 2009 ... Available at http://www.learncom.com/product/428 Keeping customers is as important as getting them. This training video demonstrates a ...

How to Handle 8 Challenging Customer Service Scenarios

www.helpscout.net/blog/customer-service-scenarios/

Oct 30, 2013 ... Most challenging customer service scenarios can be handled without ... certainly benefit from some forward thinking in dealing with tough scenarios. .... Prepare to help: With angry customers, the actual 'fix' tends to take up a ...

Five Ways to Diffuse an Angry Customer - Unitiv

www.unitiv.com/intelligent-help-desk-blog/bid/64923/Five-Ways-to-Diffuse-an-Angry-Customer

Jun 3, 2011 ... We have five ways to take the wind out of an angry customer's sails. ... best CSR – particularly if you do not train your staff to handle complaints ...

5 Steps to Handling an Angry Caller in the Call Center | Talkdesk

www.talkdesk.com/blog/5-steps-to-handling-an-angry-caller-in-the-call-center/

Jan 27, 2014 ... These five call center agent techniques can help to calm the angry caller, decrease handle times and increase customer service quality.

17 Ways to Deal With Unhappy Customers | Inc.com

www.inc.com/young-entrepreneur-council/17-ways-to-deal-with-unhappy-customers.html

Sep 30, 2013 ... How do you stop an irate customer from spreading the news?

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4 Brilliant Tips for Dealing With Angry Customers - The Muse

www.themuse.com

Unhappy—and loud—customers? Here's how to handle them with grace.

How to Handle Angry Customers: 12 Steps (with Pictures)

www.wikihow.com

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

Dealing with Angry Customers - Call Centre Helper

www.callcentrehelper.com

It happens on a regular basis! Angry customers express their frustration by aiming their complaints at staff members. If this happens to you, then don't despair.