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en.wikipedia.org/wiki/Customer_retention

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

www.ngdata.com/what-is-customer-retention

Aug 5, 2017 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

www.businessdictionary.com/definition/customer-retention.html

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

www.inc.com/encyclopedia/customer-retention.html

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...

www.shopify.com/encyclopedia/customer-retention

Customer retention is the ability of a business to retain customers.

managementstudyguide.com/customer-retention.htm

It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when customers ...

www.helpscout.net/blog/customer-retention-strategies-that-work

Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...

blog.clientheartbeat.com/customer-retention-rate

Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services, thus a customer retention rate of 85%. Pretty easy huh?

blog.fivestars.com/customer-retention-every-business-know

Ever Googled “customer retention definition” just to figure out what the term is even referring to? You're not alone! Here's a guide that will explain the importance ...