Customer retention refers to the ability of a company or product to retain its
customers over some specified period. High customer retention means
customers of ...
Sep 13, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and
actions companies and organizations take to reduce the ...
Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing
a sustainable business. Before we look at strategies for ...
What Is Customer Retention? By definition customer retention is the activity a
company undertakes to prevent customers from defecting to alternative
When you retain a customer, you are retaining their lifetime value – the value of
their entire future relationship with your business. Retaining customers means ...
The consequences of customer retention also compound over time, and in ...
touch etc. that occur constantly and automatically at defined points in the pre-
Retention Strategy Definition - A customer retention strategy is a process through
which a business ensures customers re-enter the sales funnel and...
Get an overview of customer retention management and find tips for creating a
customer retention strategy ... Conventionally, customer retention is defined as:.
Most companies today use CRM (or customer relationship management) to drive
... business relationships with customers, assisting in customer retention and ...
It is difficult to exactly define customer retention as it is a variable process. A basic
definition could be 'customer retention is the process when customers ...