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Customer retention - Wikipedia, the free encyclopedia


Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

What is Customer Retention? Definition and Metrics - NGData


Jun 17, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

Customer Retention Rate Explained For Dummies


Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services, thus a customer retention rate of 85%. Pretty easy huh?

Customer Retention Strategies: 9 Tactics for Companies


May 5, 2014 ... Discover 9 customer retention strategies you can implement today & retain ... Reasons Why Proactive Customer Care Means Customer Loyalty, ...

Customer Retention - Medallia


When you retain a customer, you are retaining their lifetime value – the value of their entire future relationship with your business. Retaining customers means ...

20 Customer Retention Strategies - Marketing Wizdom


The consequences of customer retention also compound over time, and in ... touch etc. that occur constantly and automatically at defined points in the pre- sales, ...

Customer Retention - Impact


What Is Customer Retention? By definition customer retention is the activity a company undertakes to prevent customers from defecting to alternative companies.

10 Customer Retention Strategies to Implement Today - Groove


Mar 24, 2015 ... That's why customer retention is critical. ... Though they don't realise that their only source of drugs, that means their drug dealers, are their ...

Customer Retention - A Strategic Process to Retain Existing ...


Aug 30, 2010 ... It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when ...

Customer retention management - SearchCRM - TechTarget


Get an overview of customer retention management and find tips for creating a customer retention strategy ... Conventionally, customer retention is defined as:.

Customer Retention | Define Customer Retention at Dictionary.com
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What is customer retention? definition and meaning


Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

20 Customer Retention Strategies that Work - Help Scout


Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...

Customer Retention - Encyclopedia - Business Terms | Inc.com


Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...