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Customer retention - Wikipedia, the free encyclopedia

en.wikipedia.org/wiki/Customer_retention

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

What is Customer Retention? Definition and Metrics - NGData

www.ngdata.com/what-is-customer-retention/

Jun 17, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

Customer Retention Rate Explained For Dummies

blog.clientheartbeat.com/customer-retention-rate/

Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services, thus a customer retention rate of 85%. Pretty easy huh?

Customer Retention Strategies: 9 Tactics for Companies

blog.clientheartbeat.com/customer-retention-strategies/

May 5, 2014 ... Discover 9 customer retention strategies you can implement today & retain ... Reasons Why Proactive Customer Care Means Customer Loyalty, ...

Customer Retention - Medallia

www.medallia.com/customer-retention/

When you retain a customer, you are retaining their lifetime value – the value of their entire future relationship with your business. Retaining customers means ...

20 Customer Retention Strategies - Marketing Wizdom

marketingwizdom.com/strategies/retention-strategies

The consequences of customer retention also compound over time, and in ... touch etc. that occur constantly and automatically at defined points in the pre- sales, ...

Customer Retention - Impact

www.impactlearning.com/resources/metrics/customer-retention/

What Is Customer Retention? By definition customer retention is the activity a company undertakes to prevent customers from defecting to alternative companies.

10 Customer Retention Strategies to Implement Today - Groove

www.groovehq.com/support/customer-retention-strategies

Mar 24, 2015 ... That's why customer retention is critical. ... Though they don't realise that their only source of drugs, that means their drug dealers, are their ...

Customer Retention - A Strategic Process to Retain Existing ...

www.managementstudyguide.com/customer-retention.htm

Aug 30, 2010 ... It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when ...

Customer retention management - SearchCRM - TechTarget

searchcrm.techtarget.com/feature/Customer-retention-management

Get an overview of customer retention management and find tips for creating a customer retention strategy ... Conventionally, customer retention is defined as:.

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Customer Retention | Define Customer Retention at Dictionary.com
dictionary.reference.com/browse/Customer Retention
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What is customer retention? definition and meaning

www.businessdictionary.com

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

20 Customer Retention Strategies that Work - Help Scout

www.helpscout.net

Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...

Customer Retention - Encyclopedia - Business Terms | Inc.com

www.inc.com

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...