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en.wikipedia.org/wiki/Customer_relationship_management

Customer relationship management (CRM) is an approach to managing a company's .... For example, in August, 2000, Oracle released a CRM software package, OracleSalesOnline.com, which makes contacts, schedules and performance ...

www.salesforce.com/crm/examples

Sometimes best practices and tips aren't enough — seeing how other businesses use CRM can be an epiphany. Here are some examples of how a couple ...

www.softwareadvice.com/crm

They also have to offer a core set of functionality—for example, in CRM, they must offer a contact database that allows users to manage their list of customers,  ...

venturebeat.com/2014/02/11/top-10-crm-services

Feb 11, 2014 ... We've put together this top 10 index of CRM services that are innovative, ... by customers — so when you call your cable company, for example, ...

searchcrm.techtarget.com/definition/CRM

Nov 7, 2014 ... Most companies today use CRM (or customer relationship ... For example, as sales prospects come into the system, the system might ...

www.thebalance.com/what-is-crm-2917373

One example of a common CRM strategy is the rewards card program offered by many supermarkets. The store gives its customers a free card that gives them ...

www.quora.com/What-is-a-CRM-software-can-you-explain-with-examples

My following answer is an excerpt from the guide: The insider's guide to choosing the best CRM for your sales organization. “I remember the first time I got my own  ...

www.cio.com/article/3085630/customer-relationship-management/11-crm-best-practices.html

Jun 20, 2016 ... Experts in CRM discuss how companies can best serve a mobile, ... “For example , [if] someone already subscribes to your newsletter, there is ...

www.crmswitch.com/implementing-crm/six-crm-dashboard-examples

Apr 8, 2014 ... An overview of what CRM dashboards are, their purpose, and some examples of common report components businesses use day-to-day.

www.slideshare.net/Deepika_Ramanathan/customer-relationship-management-38970884

Sep 11, 2014 ... CRM is a competitive strategy and process of acquiring, reacting and partnering with selective customers to create superior value for the ...