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Customer retention - Wikipedia, the free encyclopedia

en.wikipedia.org/wiki/Customer_retention

Customer retention is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first ...

What is customer retention? definition and meaning

www.businessdictionary.com/definition/customer-retention.html

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

15 Customer Retention Strategies that Work - Help Scout

www.helpscout.net/blog/customer-retention-strategies-that-work/

Aug 8, 2013 ... Customer retention is incredibly important for growing a sustainable business, but before we look at some strategies for improving it, let's put an ...

20 Customer Retention Strategies - Marketing Wizdom

marketingwizdom.com/strategies/retention-strategies

The consequences of customer retention also compound over time, and in ... touch etc. that occur constantly and automatically at defined points in the pre- sales, ...

Customer Retention - A Strategic Process to Retain Existing ...

www.managementstudyguide.com/customer-retention.htm

It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when customers ...

Customer Retention - Medallia

www.medallia.com/customer-retention/

Customer retention is a set of steps taken or processes implemented to reduce customer defections or churn rate.

Customer Retention Rate Explained For Dummies

blog.clientheartbeat.com/customer-retention-rate/

Oct 30, 2013 ... Customer retention rate can be defined as a metric that indicates the proportion of customers that have stayed with you for a while.

Customer Retention - Impact

www.impactlearning.com/resources/metrics/customer-retention/

What Is Customer Retention? By definition customer retention is the activity a company undertakes to prevent customers from defecting to alternative companies.

Customer Retention: The key to Business ... - Strategic Marketing

www.etstrategicmarketing.com/smNov-Dec2/art11.html

Customer retention should thus become a part of the strategic marketing planning process of any firm. It is important to define customer retention and also to ...

Customer retention management - SearchCRM - TechTarget

searchcrm.techtarget.com/feature/Customer-retention-management

Because of this, it's important that all companies have established customer retention strategies. In this chapter excerpt, you'll find an explanation of customer  ...

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Customer Retention | Define Customer Retention at Dictionary.com
dictionary.reference.com/browse/Customer Retention
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What is Customer Retention? Definition and Metrics - NGData

www.ngdata.com

Jun 17, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

Customer Retention - Encyclopedia - Business Terms | Inc.com

www.inc.com

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...

Customer Retention Strategies: 9 Tactics for Companies

blog.clientheartbeat.com

May 5, 2014 ... Customer retention is on the minds of companies across the world. Discover 9 customer retention strategies you can implement today & retain more customers. ... what are KPIs? Spoken about yet not defined in this article.