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Customer Relationship Management
Customer relationship management is an organized process by which a company keeps track of contacts and conversations with customers. In larger companies, different departments deal with the same customer and it is important for them to be able to... More »
Difficulty: Easy
Source: www.ehow.com

en.wikipedia.org/wiki/Customer_relationship_management

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential customers. It uses data analysis  ...

searchcrm.techtarget.com/definition/CRM

Nov 7, 2014 ... What is CRM? Most companies today use CRM (or customer relationship management) to drive their business. This definition explores the use ...

www.investopedia.com/terms/c/customer_relation_management.asp

Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers.

www.capterra.com/customer-relationship-management-software

PipelineDeals is a customer relationship management platform designed to help small & medium-sized businesses accelerate their sales and account ...

www.thebalance.com/what-is-crm-2917373

Apr 29, 2017 ... CRM, or customer relationship management, is the strategy that a company uses to keep its customers happy and loyal.

www.salesforce.com/blog/2013/01/what-is-crm-your-business-nerve-center.html

If you are a business owner or a sales manager, you've probably heard the term “ CRM.” But what does CRM do? Defining CRM. C-R-M stands for Customer ...

www.softwareadvice.com/crm

With its cloud-based, customer relationship management platform, HubSpot helps companies of all sizes track and nurture leads and analyze business metrics.

www.reallysimplesystems.com/faq/what-is-crm

The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. Today it is ...

www.pcmag.com/article2/0,2817,2367263,00.asp

May 30, 2017 ... Customer relationship management (CRM) software is a contact list with a brain. It not only records your customers' contact information, but it ...