Connections Magazine is the clearinghouse of information for the call center, contact center, and teleservice industry.
ICMI (International Customer Management Institute) empowers companies to provide the best customer experience through call center training, certification, ...
CCN Digital is a specialized magazine dedicated to contact centers world. The contents is made by professionals of the industry.
The Leading Source of Call Center Leads, News, The Call Center Industry's Most Informative Monthly Newsletter, and Job Openings.
May 29, 2014 ... Call Centre Helper is UK's most popular contact center magazine. It's a superb website to find call center industry coverage - from job vacancies ...
Feb 8, 2017 ... Well, of course you visit Call Centre Helper! ... Centre Helper's subsidiary website : callcentrevoice.com; The US magazine CRM, which covers a ...
Contact Center Pipeline is an instructional journal focused on the specific needs and challenges of the contact center. ... unique understanding of what makes the call center the organization's driving force. ... "Great magazine and great articles.
Creating the Digital Contact Centre – overcoming digital customer engagement ... With another crackdown on cold calling about to be announced, it looks like ...
Call Center Magazine - Publicação de referência em Customer Management para profissionais de relacionamento com o cliente. Notícias e tendências do ...