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Sep 18, 2009 ... Add this article to your reading list by clicking this button ... Customer relationship
management, commonly known as CRM, is a way of ...
Customer Relationship Management (CRM) news, analysis, research, how-to,
opinion, and video.
Mar 27, 2013 ... Managing customer relationships has become a top priority for continued ... This
article appears in the issue April 2013 [Volume 22, Issue 4].
Nov 17, 2012 ... In this article, we move back to looking at the how 'R' in CRM may be coming
back. Sameer Patel, then Partner at Sovos Group (and now SVP ...
Customer Relationship Management, Articles, Strategy – 1to1Media.com, a multi-
media resource for ideas and best practices to drive company sales including ...
Inside CRM is an industry leader in research and information for marketing and
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Commentary and archival information about customer relations from The New ...
News about Customer Relations, including commentary and archival articles ...
Jun 10, 2015 ... Customer Relationship Management (CRM) is a process companies use to
understand their customer groups and respond quickly—and at ...