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Home energy reports will be sent to about 270,000 customers in New York, with ...
Mar 27, 2013 ... Managing customer relationships has become a top priority for continued ... This
article appears in the issue April 2013 [Volume 22, Issue 4].
Nov 17, 2012 ... In this article, we move back to looking at the how 'R' in CRM may be coming
back. Sameer Patel, then Partner at Sovos Group (and now SVP ...
Customer Relationship Management, Articles, Strategy – 1to1Media.com, a multi-
media resource for ideas and best practices to drive company sales including ...
Feb 19, 2010 ... CRM, or Customer Relationship Management, is a company-wide business
strategy designed to reduce ... True CRM brings together information from all
data sources within an organization (and where ... Related Articles.
Jun 10, 2015 ... Customer Relationship Management (CRM) is a process companies use to
understand their customer groups and respond quickly—and at ...
Jun 8, 2012 ... It's not that traditional CRM (telephone, mail, and e-mail communications from
company to customer) hasn't helped businesses that have used ...
Customer relationship management news and analysis for the e-commerce
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