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Customer Relationship Management News & Topics - Entrepreneur

www.entrepreneur.com/topic/customer-relationship-management

The latest news, videos, and discussion topics on Customer Relationship Management. ... News and Articles About Customer Relationship Management.

Customer Relations - The New York Times

www.nytimes.com/topic/subject/customer-relations

News about Customer Relations, including commentary and archival articles ... Home energy reports will be sent to about 270,000 customers in New York, with ...

CRM in the age of the customer - KMWorld Magazine

www.kmworld.com/Articles/News/News-Analysis/CRM-in-the-age-of-the-customer-88481.aspx

Mar 27, 2013 ... Managing customer relationships has become a top priority for continued ... This article appears in the issue April 2013 [Volume 22, Issue 4].

Bringing back the 'R' in Customer Relationship Management - Forbes

www.forbes.com/sites/rawnshah/2012/11/17/bringing_back_the_r_in_customer_relationship_management/

Nov 17, 2012 ... In this article, we move back to looking at the how 'R' in CRM may be coming back. Sameer Patel, then Partner at Sovos Group (and now SVP ...

Customer Relationship Management | Articles | Strategy - 1to1Media

www.1to1media.com/view.aspx?itemid=31015

Customer Relationship Management, Articles, Strategy – 1to1Media.com, a multi- media resource for ideas and best practices to drive company sales including ...

What Is CRM? - CRM Magazine - destinationCRM.com

www.destinationcrm.com/Articles/CRM-News/Daily-News/What-Is-CRM-46033.aspx

Feb 19, 2010 ... CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce ... True CRM brings together information from all data sources within an organization (and where ... Related Articles.

Management Tools - Customer Relationship Management - Bain ...

www.bain.com/publications/articles/management-tools-customer-relationship-management.aspx

Jun 10, 2015 ... Customer Relationship Management (CRM) is a process companies use to understand their customer groups and respond quickly—and at ...

How Social Media Is Changing CRM - Bloomberg

www.bloomberg.com/news/articles/2012-06-08/how-social-media-is-changing-crm

Jun 8, 2012 ... It's not that traditional CRM (telephone, mail, and e-mail communications from company to customer) hasn't helped businesses that have used ...

CRM Daily

www.crm-daily.com/

Customer relationship management news and analysis for the e-commerce industry.

Customer Relationship Management Articles

www.managementstudyguide.com/customer-relationship-management-articles.htm

The page contains list of all the articles on - Customer Relationship Management.

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Customer relationship management
Customer relationship management (CRM) is an approach to managing a company's interaction with current and future customers. The CRM approach tries to ... More »
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Customer Relationship Management (CRM) news, analysis, how-to ...

www.cio.com

Customer Relationship Management (CRM) news, analysis, research, how-to, opinion, and video.

Customer relationship management | The Economist

www.economist.com

Sep 18, 2009 ... Customer relationship management, commonly known as CRM, is a way ... This article is adapted from “The Economist Guide to Management ...

InsideCRM - CRM Industry News, Research & Articles

www.insidecrm.com

Inside CRM is an industry leader in research and information for marketing and sales professionals.