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Customer relationship management - Wikipedia
Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers that tries to analyze ... More »

Customer Relationship Management News & Topics - Entrepreneur

www.entrepreneur.com/topic/customer-relationship-management

The latest news, videos, and discussion topics on Customer Relationship Management. ... News and Articles About Customer Relationship Management.

Customer relationship management | The Economist

www.economist.com/node/14298886

Sep 18, 2009 ... Add this article to your reading list by clicking this button ... Customer relationship management, commonly known as CRM, is a way of ...

Customer Relationship Management Articles

www.managementstudyguide.com/customer-relationship-management-articles.htm

The page contains list of all the articles on - Customer Relationship Management.

CRM Daily

www.crm-daily.com/

Customer relationship management news and analysis for the e-commerce industry.

18 Most Interesting CRM Articles and Interviews of 2015 - CRM ...

crm.walkme.com/18-most-interesting-articles-and-interviews-of-2015/

Dec 20, 2015 ... These 18 articles and interviews, written by the best CRM experts, discuss the challenges CRM admins face nowadays, and especially the ...

BEST PRACTICES: CUSTOMER RELATIONSHIP MANAGEMENT

iveybusinessjournal.com/publication/best-practices-customer-relationship-management/

This article discusses these selected best practices, which, we believe, companies should consider when trying to improve the performance of their CRM  ...

InsideCRM - CRM Industry News, Research & Articles

www.insidecrm.com/

Inside CRM is an industry leader in research and information for marketing and sales professionals.

Customer Relations - The New York Times

www.nytimes.com/topic/subject/customer-relations

Commentary and archival information about customer relations from The New ... News about Customer Relations, including commentary and archival articles ...

CRM in the age of the customer - KMWorld Magazine

www.kmworld.com/Articles/News/News-Analysis/CRM-in-the-age-of-the-customer-88481.aspx

Mar 27, 2013 ... Managing customer relationships has become a top priority for continued ... This article appears in the issue April 2013 [Volume 22, Issue 4].