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Customer Acquisition Vs. Retention [Infographic] | Marketing Blog ...


Mar 10, 2016 ... Most marketers know that it can be up to 5x more cost-effective to retain an existing customer than to acquire a new one, yet only 16% of ...

What is the Cost of Customer Acquisition vs Customer Retention ...


Mar 3, 2015 ... What is the cost of acquiring a new customer compared to the cost of ... more to acquire a new customer than it does to keep an existing one.

70% of companies say it's cheaper to retain a customer than acquire ...


Sep 3, 2015 ... We've long argued that customer retention is undervalued and ... for marketing spend vs customer retention (customer service and CRM).

Customer Acquisition vs. Retention Costs | Optimove


Every business needs to balance their acquisition and retention efforts to maximize revenues and lifetime customer value.

Retention vs. Acquisition – and the Winner Is… | ClickZ


Jul 20, 2014 ... Even as the lines between marketing and customer experience blur, our survey respondents prioritize customer acquisition efforts over ...

Customer Retention Should Outweigh Customer Acquisition


Aug 2, 2013 ... How much are your existing customers contributing to current sales? Probably not enough. Though retention campaigns take longer to produce ...

Customer Retention Cost - Totango


Annual Recurring Revenue (ARR), to Customer Acquisition Cost (CAC), to. Customer ... (CRC) and the CRC Ratio — to assess and benchmark customer retention .... what is customer success vs. customer marketing, but we've seen many.

Customer Retention Statistics - KISSmetrics


Understanding how to create loyal customers so you can retain them is one. ... more than customer retention, even though it can cost 7x more to acquire new ...

The Value of Keeping the Right Customers - Harvard Business Review


Oct 29, 2014 ... A refresher on customer churn rate. ... increasing customer retention rates by 5% increases profits by 25% to 95%. .... The final mistake is not seeing that often a high churn rate is the result of poor customer acquisition efforts.

Customer retention vs customer acquisition: the real cost difference


Dec 10, 2015 ... Delving beyond the statistics of customer acquisition versus customer retention-- why not marry the two?

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Customer Acquisition Vs.Retention Costs [Infographic] | The Invesp ...


Did you know that it costs five times as much to attract a new customer. Check out our infographic, 'Customer Acquisition Vs. Retention Costs to know more.

The Cost of Customer Acquisition vs. Customer Retention


Apr 6, 2016 ... If your company's focus is mostly on acquiring new business, what impact can customer retention truly have on company growth? Find out here.

Customer Retention Marketing vs. Customer Acquisition Marketing


Why is it that we spend money on customer acquisition marketing when customer retention marketing works so much better?