Customer retention is the activity that a selling organization undertakes in order
to reduce customer defections. Successful customer retention starts with the first ...
Definition of customer retention: An assessment of the product or service quality
provided by a business that measures how loyal its customers are. Customer ...
Customer retention is a simple concept—happy customers who feel important
and are regularly communicated with in the right way will keep coming back.
Nov 11, 2015 ... A Definition of Customer Retention. Customer retention refers to the activities and
actions companies and organizations take to reduce the ...
What Is Customer Retention? By definition customer retention is the activity a
company undertakes to prevent customers from defecting to alternative
Aug 8, 2013 ... Customer retention is incredibly important for growing a sustainable business,
but before we look at some strategies for improving it, let's put an ...
May 5, 2014 ... Discover 9 customer retention strategies you can implement today & retain ...
Reasons Why Proactive Customer Care Means Customer Loyalty, ...
It is difficult to exactly define customer retention as it is a variable process. A basic
definition could be 'customer retention is the process when customers ...
Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services,
thus a customer retention rate of 85%. Pretty easy huh?