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Customer retention - Wikipedia

en.wikipedia.org/wiki/Customer_retention

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

What is Customer Retention? Definition and Metrics - NGDATA

www.ngdata.com/what-is-customer-retention/

Sep 13, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

Customer Retention - Encyclopedia - Business Terms | Inc.com

www.inc.com/encyclopedia/customer-retention.html

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...

Customer Retention - Impact

www.impactlearning.com/resources/metrics/customer-retention/

What Is Customer Retention? By definition customer retention is the activity a company undertakes to prevent customers from defecting to alternative companies.

Customer Retention - A Strategic Process to Retain Existing ...

www.managementstudyguide.com/customer-retention.htm

It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when customers ...

Retention Is Not Loyalty - DMN

www.dmnews.com/marketing-strategy/retention-is-not-loyalty/article/310122/

Sep 4, 2013 ... Retention rate is usually defined as the percent of a customer population who were “active” as of some earlier date and are still considered ...

Customer Retention - Medallia

www.medallia.com/customer-retention/

When you retain a customer, you are retaining their lifetime value – the value of their entire future relationship with your business. Retaining customers means ...

Customer Retention Definition - What is Customer Retention - Shopify

www.shopify.com/encyclopedia/customer-retention

Customer retention is the ability of a business to retain customers. It is both a measure of customer loyalty and the capacity of the business to keep customers ...

Customer Retention Is King: The Future Of Retention Marketing

www.forbes.com/sites/jerryjao/2015/01/21/customer-retention-is-king-retention-marketing-provides-greater-roi/

Jan 21, 2015 ... Customer retention has traditionally ranked low as a business ... Acquisition results are easy to measure – sales versus spend – which means a ...

20 Customer Retention Strategies - Marketing Wizdom

marketingwizdom.com/strategies/retention-strategies

The consequences of customer retention also compound over time, and in ... touch etc. that occur constantly and automatically at defined points in the pre- sales, ...

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Customer Retention | Define Customer Retention at Dictionary.com
dictionary.reference.com/browse/Customer Retention
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What is customer retention? definition and meaning ...

www.businessdictionary.com

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

Customer Retention Rate Explained For Dummies

blog.clientheartbeat.com

Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services, thus a customer retention rate of 85%. Pretty easy huh?

20 Customer Retention Strategies that Work - Help Scout

www.helpscout.net

Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...