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Customer retention - Wikipedia, the free encyclopedia

en.wikipedia.org/wiki/Customer_retention

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

What is Customer Retention? Definition and Metrics - NGDATA

www.ngdata.com/what-is-customer-retention/

Sep 13, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

20 Customer Retention Strategies that Work - Help Scout

www.helpscout.net/blog/customer-retention-strategies-that-work/

Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...

Customer Retention - Impact

www.impactlearning.com/resources/metrics/customer-retention/

What Is Customer Retention? By definition customer retention is the activity a company undertakes to prevent customers from defecting to alternative companies.

Customer Retention - Medallia

www.medallia.com/customer-retention/

When you retain a customer, you are retaining their lifetime value – the value of their entire future relationship with your business. Retaining customers means ...

20 Customer Retention Strategies - Marketing Wizdom

marketingwizdom.com/strategies/retention-strategies

The consequences of customer retention also compound over time, and in ... touch etc. that occur constantly and automatically at defined points in the pre- sales, ...

What is a Retention Strategy? - Definition from Zideate

www.zideate.com/definition/50/retention-strategy

Retention Strategy Definition - A customer retention strategy is a process through which a business ensures customers re-enter the sales funnel and...

Customer retention management - SearchCRM - TechTarget

searchcrm.techtarget.com/feature/Customer-retention-management

Get an overview of customer retention management and find tips for creating a customer retention strategy ... Conventionally, customer retention is defined as:.

What is customer relationship management (CRM) ? - Definition ...

searchcrm.techtarget.com/definition/CRM

Most companies today use CRM (or customer relationship management) to drive ... business relationships with customers, assisting in customer retention and ...

Customer Retention - A Strategic Process to Retain Existing ...

www.managementstudyguide.com/customer-retention.htm

It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when customers ...

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Customer Retention | Define Customer Retention at Dictionary.com
dictionary.reference.com/browse/Customer Retention
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What is customer retention? definition and meaning ...

www.businessdictionary.com

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

Customer Retention Rate Explained For Dummies

blog.clientheartbeat.com

Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services, thus a customer retention rate of 85%. Pretty easy huh?

Customer Retention - Encyclopedia - Business Terms | Inc.com

www.inc.com

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...