Customer retention refers to the ability of a company or product to retain its
customers over some specified period. High customer retention means
customers of ...
Jan 6, 2017 ... A Definition of Customer Retention. Customer retention refers to the activities and
actions companies and organizations take to reduce the ...
Definition of customer retention: An assessment of the product or service quality
provided by a business that measures how loyal its customers are. Customer ...
Oct 30, 2013 ... So that means that 85% of your customers are continuing to use your services,
thus a customer retention rate of 85%. Pretty easy huh?
Customer retention refers to the percentage of customer relationships that, once
established, a business is able to maintain on a long-term basis. Customer ...
The definition. Customer retention is anything a business does to get people to
continue paying them. A close relative of customer retention is user retention.
What Is Customer Retention? By definition customer retention is the activity a
company undertakes to prevent customers from defecting to alternative
When you retain a customer, you are retaining their lifetime value – the value of
their entire future relationship with your business. Retaining customers means ...
Sep 4, 2013 ... Retention rate is usually defined as the percent of a customer population who
were “active” as of some earlier date and are still considered ...