Customer retention refers to the ability of a company or product to retain its
customers over some specified period. High customer retention means
customers of ...
Jun 17, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and
actions companies and organizations take to reduce the ...
Aug 8, 2013 ... Customer retention is incredibly important for growing a sustainable business,
but before we look at some strategies for improving it, let's put an ...
May 5, 2014 ... Discover 9 customer retention strategies you can implement today & retain ...
Reasons Why Proactive Customer Care Means Customer Loyalty, ...
When you retain a customer, you are retaining their lifetime value – the value of
their entire future relationship with your business. Retaining customers means ...
What Is Customer Retention? By definition customer retention is the activity a
company undertakes to prevent customers from defecting to alternative
The consequences of customer retention also compound over time, and in ...
touch etc. that occur constantly and automatically at defined points in the pre-
It is difficult to exactly define customer retention as it is a variable process. A basic
definition could be 'customer retention is the process when customers ...
Get an overview of customer retention management and find tips for creating a
customer retention strategy ... Conventionally, customer retention is defined as:.
Customer retention should thus become a part of the strategic marketing
planning process of any firm. It is important to define customer retention and also