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Oct 12, 2006 ... While this manual mainly addresses “external customers,” expanding your
definition of customer service to include co- workers will lead toward ...
Delivering Quality Customer Service: Workshop Summary. 48 ... This handbook
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Training Course – Handling Difficult Customers. No organisation will always get it
right and so an inevitable part of the job is dealing with customers who have ...
Check out these customer service ebooks published by LiveChat. All of them are
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This is a free customer service training course which covers all the basic aspects
of excellent customer service. It takes about 60 minutes. It's free.
Use our Customer Service training course Activities, modules, exercises, ... The
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Ideas, exercises and activities for use in customer service training ... "Good and
bad customer service experiences" exercise .... Back to free resources index. 0
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