Customer retention is the activity that a selling organization undertakes in order
to reduce customer defections. Successful customer retention starts with the first ...
Definition of customer retention: An assessment of the product or service quality
provided by a business that measures how loyal its customers are. Customer ...
Customer retention refers to the percentage of customer relationships that, once
established, a business is able to maintain on a long-term basis. Customer ...
What Is Customer Retention? By definition customer retention is the activity a
company undertakes to prevent customers from defecting to alternative
The consequences of customer retention also compound over time, and in ...
touch etc. that occur constantly and automatically at defined points in the pre-
Customer retention should thus become a part of the strategic marketing
planning process of any firm. It is important to define customer retention and also
It is difficult to exactly define customer retention as it is a variable process. A basic
definition could be 'customer retention is the process when customers ...
Oct 30, 2013 ... Your customer retention rate is the key to determining how quickly you ...
Customer retention rate can be defined as a metric that indicates the ...
Nov 19, 2014 ... The primary objective of Retention Marketing – to keep customers ... of the
changing times – and the rising importance of Retention Marketing.