Customer Retention | Define Customer Retention at Retention
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Customer retention - Wikipedia, the free encyclopedia

Customer retention is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first ...

What is customer retention? definition and meaning

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

Customer Retention - Encyclopedia - Business Terms |

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...

Customer Retention - Impact

What Is Customer Retention? By definition customer retention is the activity a company undertakes to prevent customers from defecting to alternative companies.

20 Customer Retention Strategies - Marketing Wizdom

The consequences of customer retention also compound over time, and in ... touch etc. that occur constantly and automatically at defined points in the pre- sales, ...

Customer Retention: The key to Business ... - Strategic Marketing

Customer retention should thus become a part of the strategic marketing planning process of any firm. It is important to define customer retention and also to ...

Customer Retention - A Strategic Process to Retain Existing ...

It is difficult to exactly define customer retention as it is a variable process. A basic definition could be 'customer retention is the process when customers ...

Customer Retention Rate Explained For Dummies

Oct 30, 2013 ... Your customer retention rate is the key to determining how quickly you ... Customer retention rate can be defined as a metric that indicates the ...

Why Customer Retention Is King: The Evolution Of ... - Forbes

Nov 19, 2014 ... The primary objective of Retention Marketing – to keep customers ... of the changing times – and the rising importance of Retention Marketing.

Popular Q&A
Q: What does retention mean? Like customer retention?
A: Retention is the ability to retain a customer which means to Read More »
Q: What does the customer retention mean?
A: Customer Retention is the maintenance of the patronage of people who have Read More »
Q: I need to write about Customer Retention Rate. What does it means...
A: It means whether you are holding on to your customers or are they buying the stuff from somebody else. It has to do with customer loyalty and what you can do to... Read More »
Q: How to Become a Customer Retention Specialist.
A: Things You'll Need. One quality that call center directors always look for in customer retention specialists is the ability to ask for help the second an approp... Read More »
Q: How to Become a Customer Retention Specialist
A: Become a Customer Retention Specialist Get at least 1 year of experience in either a call center or customer service work environment. While some companies cons... Read More »