Customer retention refers to the ability of a company or product to retain its
customers over some specified period. High customer retention means
customers of ...
Sep 13, 2016 ... A Definition of Customer Retention. Customer retention refers to the activities and
actions companies and organizations take to reduce the ...
Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing
a sustainable business. Before we look at strategies for ...
Customer retention refers to the percentage of customer relationships that, once
established, a business is able to maintain on a long-term basis. Customer ...
Customer retention is a set of steps taken or processes implemented to reduce
customer defections or churn rate.
The consequences of customer retention also compound over time, and in ...
touch etc. that occur constantly and automatically at defined points in the pre-
Nov 19, 2014 ... The primary objective of Retention Marketing – to keep customers engaged and
interested in your products and services – has not changed, ...
It is difficult to exactly define customer retention as it is a variable process. A basic
definition could be 'customer retention is the process when customers ...
Jun 15, 2014 ... Along with measuring your business traffic and conversion, success also relies
on customer retention to complete the big picture.
Because of this, it's important that all companies have established customer
retention strategies. In this chapter excerpt, you'll find an explanation of customer