Shopping online at Kohl’s offers convenience and a wide selection of products, but sometimes you may need to return an item. Whether it’s the wrong size, color, or simply not what you expected, returning your Kohl’s online order is a straightforward process. This guide will walk you through each step to ensure a hassle-free return experience.
Step 1: Review the Return Policy
Before initiating your return, it’s essential to understand Kohl’s return policy. Most items purchased online can be returned within 30 days of receipt. Some exceptions apply, including certain clearance items and third-party products that may have different terms. Always check the product details for specific return instructions.
Step 2: Prepare Your Package
To start your return, gather the item(s) you wish to send back along with any original packaging materials. If available, locate your packing slip—it contains important information that will help process your return faster. If you no longer have it, don’t worry; you can still initiate a return using your order number.
Step 3: Choose Your Return Method
Kohl’s provides several options for returning your online orders:- **In-Store Returns:** The easiest way is often to take the item and packing slip (or order number) to any Kohl’s store for a quick refund or exchange.- **Shipping Returns:** If you’re unable to visit a store, you can ship the items back using either a prepaid shipping label provided during checkout or by printing one from their website.
Step 4: Complete Your Return Process Online
If you’re opting for shipping returns, visit Kohl’s website and navigate to their returns section. Enter your order number and email address to get started on generating a shipping label if needed. Print out the label and attach it securely to your package before dropping it off at an authorized shipping location.
Step 5: Track Your Refund
Once you’ve sent back the item(s), keep an eye on your email for confirmation of receipt from Kohl’s as well as updates regarding your refund status. Typically refunds are processed within 7-10 business days after they receive the returned merchandise.
Returning an online purchase doesn’t have to be stressful. By following these simple steps—reviewing policies, preparing packages properly, choosing how you’d like to make returns and tracking refunds—you’ll have no trouble getting things sorted out with Kohl’s online orders.
This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.
