A Complete Guide to Managing Your Shein Account and Tracking Your Orders

Shein is a popular online fashion retailer that offers trendy clothing at affordable prices. With millions of customers worldwide, it’s important to know how to effectively manage your Shein account and track your orders. In this comprehensive guide, we will walk you through the process of setting up and managing your Shein account, as well as provide helpful tips on tracking your orders.

Creating and Setting Up Your Shein Account

Creating a Shein account is quick and easy. Simply visit the Shein website or download the mobile app, and click on the “Sign Up” button. You will be prompted to enter your email address and create a password. Alternatively, you can sign up using your Google or Facebook account for convenience.

Once you have created your Shein account, it’s important to complete your profile by providing accurate information such as your name, shipping address, and contact details. This will ensure smooth order processing and delivery.

Navigating Your Shein Account Dashboard

After successfully setting up your Shein account, you will have access to a user-friendly dashboard where you can manage various aspects of your account. From here, you can update your personal information, view past orders, track current orders, manage payment methods, and save items to your wishlist for future reference.

To access these features, simply log in to your Shein account using the registered email address and password. Once logged in, navigate through the dashboard tabs located at the top of the page or in the mobile app menu to explore different sections of your account.

Tracking Your Orders on Shein

One of the most important features of managing a Shein account is tracking orders. Once you have placed an order on their website or app, it’s natural to be curious about its status and estimated delivery date. Thankfully, tracking your order on Shein is a breeze.

To track your order, log in to your Shein account and go to the “My Orders” section. Here, you will find a comprehensive list of all your recent orders. Click on the specific order you wish to track, and you will be redirected to a page that provides detailed information about its shipping status.

Shein also sends regular email updates regarding the progress of your order. These updates include tracking numbers and links to courier websites where you can monitor the movement of your package in real-time. It’s important to keep an eye on these emails for any changes or updates regarding your order.

Managing Returns and Refunds

In the case that you are not satisfied with your Shein purchase or need to exchange an item for a different size or color, managing returns and refunds is a straightforward process.

Shein offers a hassle-free return policy within 45 days from the date of purchase. To initiate a return, log in to your Shein account, go to the “My Orders” section, select the order containing the item(s) you wish to return, and click on “Return Item(s)”. Follow the provided instructions on how to package and ship back the item(s) using their designated return shipping label.

Once Shein receives your returned item(s), they will inspect them for quality control purposes. If everything checks out, they will issue a refund back to your original payment method within 7-10 business days. The refund process may vary depending on your bank or payment provider.


Managing your Shein account and tracking orders doesn’t have to be complicated. By following this complete guide, you can easily set up and navigate through your Shein account dashboard, track orders with ease, and manage returns and refunds when needed. With these tips in mind, you’ll be able to fully maximize your online shopping experience with Shein.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.