Save Money and Time: Free Ways to Get in Touch with HMRC via Phone

Are you looking for ways to contact HMRC by phone without breaking the bank? We’ve got you covered. In this article, we will explore some free methods that can help you get in touch with HMRC quickly and efficiently. From general enquiries to specific tax-related questions, these options will save you both time and money. So, let’s dive in.

HMRC Helpline: Your First Point of Contact

When it comes to contacting HMRC by phone, the first option that comes to mind is the official helpline. This helpline is designed to assist individuals and businesses with their tax-related queries. It’s a great starting point for general enquiries or if you need assistance with specific tax matters.

The best part? The HMRC helpline is completely free of charge. All you need to do is dial the appropriate number for your query, follow the automated prompts or speak to an advisor directly, and get the answers you need. It’s a quick and hassle-free way to get in touch with HMRC.

Webchat: Instant Assistance at Your Fingertips

If waiting on hold over the phone isn’t your cup of tea, then webchat might be the perfect solution for you. HMRC offers a webchat service that allows you to connect with their advisors online in real-time.

To access webchat, simply visit the official HMRC website and navigate to their “Contact Us” page. Look for the webchat option, click on it, and start typing your query. A friendly advisor will respond promptly and guide you through any issues or questions you may have.

The best part about webchat? It’s also free. You can avoid phone charges altogether while still receiving instant assistance from knowledgeable professionals at HMRC.

Virtual Assistant: 24/7 Automated Support

Sometimes all we need is a quick answer to a general question, and that’s where HMRC’s virtual assistant comes into play. The virtual assistant is an automated system that can provide instant responses to common queries.

To access the virtual assistant, visit the HMRC website and look for the chatbot or virtual assistant option. You can type in your question, and the system will provide relevant answers based on its programmed knowledge base.

The virtual assistant is available 24/7, making it a convenient option for those late-night queries or when you need immediate assistance outside of regular office hours. And just like webchat, it’s completely free.

HMRC Community Forums: Tap into Collective Knowledge

If you’re looking for answers from people who have had similar experiences or questions as you, consider joining the HMRC community forums. These forums are an excellent resource where individuals can share their insights and experiences with tax-related matters.

By participating in these forums, you can tap into collective knowledge and learn from others’ experiences. It’s a great way to find answers to specific questions or gain insights into complex tax issues.

Best of all, these forums are free to join. Simply create an account on the HMRC website, navigate to the community forums section, and start engaging with other users.


Contacting HMRC by phone doesn’t have to be an expensive affair. By utilizing these free methods – such as the helpline, webchat, virtual assistant, and community forums – you can save both time and money while getting the assistance you need.

Remember to have your information ready before contacting HMRC to ensure a smooth conversation. Whether you have general enquiries or specific tax-related questions, these free options will help you navigate through any issues effectively. So don’t hesitate – reach out to HMRC today without worrying about costly phone charges.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.