Troubleshooting Common Issues with Canon TS3500 Wireless Setup

Setting up a wireless printer can be a convenient solution for your home or office. The Canon TS3500 is a popular choice due to its reliable performance and user-friendly features. However, like any technological device, it may encounter some issues during the setup process. In this article, we will discuss common issues that users may face when setting up their Canon TS3500 wirelessly and provide troubleshooting tips to resolve them.

Printer Not Detecting Wi-Fi Network

One of the most common issues when setting up a wireless printer is the device’s inability to detect the Wi-Fi network. This can be frustrating, but there are a few steps you can take to troubleshoot this problem.

Firstly, ensure that your printer is within range of your Wi-Fi router. Walls or other obstructions may weaken the signal strength and cause connectivity problems. Try moving the printer closer to the router and see if it detects the network.

If proximity isn’t an issue, check if your Wi-Fi network is functioning properly. You can do this by connecting other devices like smartphones or laptops to the network. If they connect without any issues, then there might be a problem specifically with your printer.

In such cases, restart both your printer and router. Turn off the devices completely and unplug them from their power sources for about 30 seconds before plugging them back in and turning them on again. This simple step often resolves connectivity problems by refreshing their settings.

Additionally, ensure that you have entered the correct Wi-Fi password during setup. Double-check for any typos or incorrect characters that may prevent successful connection.

Printer Offline Status

Another common issue faced by Canon TS3500 users during wireless setup is an offline status displayed by the printer even though it is properly connected to the Wi-Fi network.

To troubleshoot this problem, start by checking if the printer is physically turned on. Sometimes, users forget to power on the device or may mistakenly switch it off during setup. Ensure that the printer is powered on and in an operational state.

Next, verify if the printer is connected to the correct Wi-Fi network. Printers often remember previously connected networks, so if you have changed your Wi-Fi network or moved your printer from a different location, it might still be trying to connect to an old network. Access your printer settings and manually connect it to the current Wi-Fi network.

If the issue persists, try restarting both your printer and computer. This can refresh their connection and resolve any temporary glitches that may be causing the offline status.

Printer Not Printing Wirelessly

Sometimes, even after successfully connecting a Canon TS3500 wirelessly, users may experience issues when attempting to print documents or files.

Firstly, ensure that you have installed the necessary drivers and software for wireless printing. Visit Canon’s official website and download the latest drivers compatible with your operating system. Install them on your computer and follow any prompts or instructions provided during setup.

If you are using a mobile device like a smartphone or tablet for wireless printing, make sure you have installed the appropriate printing app provided by Canon. These apps enable seamless wireless printing from mobile devices and often provide troubleshooting options within their settings.

In case you are unable to print specific documents or files wirelessly, check if they are in a format supported by your printer. Some file formats may not be compatible with certain printers, resulting in printing errors or failures.

Weak Print Quality

Lastly, another issue commonly faced by Canon TS3500 users is weak print quality when using wireless printing options.

If you notice faded prints or smudged ink on your documents, first check if there is enough ink in your cartridges. Low ink levels can affect print quality significantly. Replace any low or empty cartridges with new ones to improve the print quality.

Additionally, ensure that the paper you are using is suitable for your printer. Using low-quality or incompatible paper can result in poor printouts. Refer to your printer’s manual or specifications to determine the recommended paper type and weight.

If the issue persists, perform a printhead cleaning process through your printer’s settings. This will help remove any dried ink or debris that may be clogging the printhead and affecting print quality.


The Canon TS3500 wireless setup offers convenience and flexibility for printing tasks. However, users may encounter some common issues during the setup process. By following the troubleshooting tips provided in this article, you can overcome these issues and enjoy seamless wireless printing with your Canon TS3500 printer. Remember to consult Canon’s official support resources or reach out to their customer service for further assistance if needed.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.