Google Duo is a popular video calling app that allows you to connect with friends and family quickly and easily. However, sometimes calls can get blocked due to various reasons. If you’re experiencing issues receiving or making calls on Duo, don’t worry. This article provides troubleshooting tips on how to unblock Duo calls on your device.
Check App Permissions
One of the first steps in ensuring that Google Duo can function properly is to check if it has the necessary permissions. Go to your device’s settings, then find ‘Apps’ or ‘Applications’. Locate Google Duo from the list and tap on it. Ensure that permissions for the microphone, camera, contacts, and storage are all enabled. Without these permissions, you may face difficulties in making or receiving calls.
Verify Internet Connection
A stable internet connection is crucial for Google Duo to work effectively. Check if your Wi-Fi or mobile data is turned on and functioning properly by trying to browse a website or stream a video. If you are experiencing slow speeds or disconnections, try restarting your router or switching between Wi-Fi and mobile data. A strong connection will significantly improve call quality and reliability.
Update the App
Using an outdated version of Google Duo might lead to unexpected issues such as blocked calls. Check for updates by visiting the Google Play Store (for Android users) or Apple App Store (for iOS users). If an update is available for Google Duo, download and install it immediately. Updates often come with bug fixes that could resolve any issues you’re encountering.
Restart Your Device
Sometimes a simple restart of your device can fix many technical glitches including blocking issues with apps like Google Duo. Turn off your device completely, wait for about 30 seconds, then power it back on again. This refreshes system processes that may have been causing interference with your app’s functionality.
Check Blocked Contacts List
If you’ve accidentally blocked someone in Google Duo, they won’t be able to reach you through calls anymore. Open the app and go into settings where you’ll find an option for ‘Blocked Contacts’. Review this list carefully; if any contact should not be there, select their name and choose ‘Unblock’.
By following these troubleshooting tips—checking app permissions, verifying internet connectivity, updating the application software, restarting your device, and reviewing blocked contacts—you should be able to unblock Google Duo calls effectively. Enjoy seamless communication with loved ones once again.
This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.
