30 Popular Hotel Chains, Ranked

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Choosing the perfect hotel for your next getaway can either be the most exciting part of the booking process or the most frustrating. Sometimes you’re already out on the road when you unexpectedly need a place to hang your hat. No need to panic.

We’ve combed through some of America’s most well-known hotel chains and ranked them from most-loved by guests to most lacking. Read on to find out how your favorite brand stacks up.

Note: On a scale of 0-100, the American Customer Satisfaction Index independently measures customer satisfaction with popular lodging brands offered by leading hoteliers in the U.S. market.