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en.wikipedia.org/wiki/Business_service_management

Business service management or business studies and management (BSM) is an approach used to manage business IT services. BSM promotes a customer- centric and business-focused approach to service ...

en.wikipedia.org/wiki/Customer_relationship_management

The systems take in information based on a customer's physical location and sometimes integrates it with popular ...

hbr.org/2008/04/the-four-things-a-service-business-must-get-right

It must effectively meet the needs and desires of an attractive group of customers. In thinking about the design of a service, however, managers must undergo an ...

www.experian.com/business-services/customer-management.html

Manage your customer relationships and your customers' data with customer ... Eliminating multiple customer databases can help you gain a single customer ... Utilize customer notification services, credit activity reports and behavior data to ...

www.teamsupport.com/blog/how-is-b2b-customer-support-different-from-b2c

4 days ago ... If your company sells a product or service to other businesses, you're a ... The inverse of B2B is “B2C” – This means Business to Consumer.

www.insightly.com/blog/crm-for-all-business-services

Jun 22, 2016 ... As a result, many business services companies have quickly realized that what they really need is a customer relationship management (CRM) ...

www.tycois.com/solutions-by-industry/medium-business/business-services

Fire and security systems and solutions for the business services industry, helping companies protect their employees, customers, operations and assets. ... and life safety solutions, we help make your security smarter and easier to manage, ...

www.salesforce.com/eu/learning-centre/crm/what-is-crm

Here's how different business functions ... Customer service teams can effectively  ...

www.sugarcrm.com/industries/business-services

Watch a short demo to learn how #1 rated CRM can help business services firms to deliver a great client experience every single time.