Web Results

www.comarch.com/telecommunications/solutions/customer-management

Thanks to pre-integration with other Comarch BSS/OSS suite components, the telecom customer care system stimulates business growth with carefully designed ...

link.springer.com/chapter/10.1007/3-540-26981-9_40

Customer relationship management (CRM) gained an increasing popularity in theory and practice. It is a business philosophy, a holistic approach, which ...

www.forbes.com/sites/outofasia/2017/09/14/for-todays-telecoms-companies-customer-experience-is-just-as-important-as-download-speeds

Sep 14, 2017 ... The business model worked well, as long as the network functioned, so telecom operators spent more time thinking about managing their ...

www.theseus.fi/bitstream/handle/10024/46125/mika_uusitalo_cem_thesis_final.pdf?sequence=1

May 6, 2012 ... of the topics of Customer Experience Management, customer relationship ... Management, telecom operator business, customer service.

www.fico.com/en/latest-thinking/executive-brief/winning-strategies-for-telecom-customer-management

Winning Strategies for Telecom Customer Management ... and services they want —making relevant offers they can afford that are profitable for your business.

www.ptpinc.com/industries/telecom-media

The telecom and media industries deal with a saturated marketplace, digital ... PTP takes insight from leading retail customer experience businesses and rich industry ... Workload management solution automates case management for faster ...

www.ijbmi.org/papers/Vol(2)11/Version-2/E021102052058.pdf

the first on the scene was Dr. Jagdish Sheth who was at the Goizeta Business School at Emory University in. Atlanta. CRM: Customer relationship management  ...

www.customerzone360.com/topics/customer/articles/436358-telecommunications-2020-how-enterprises-will-get-b2c-like.htm

Jan 11, 2018 ... Customer experience as a business driver dates to the age of brick and mortar stores where a poor in-store experience resulted in customers ...

www.emeraldinsight.com/doi/10.1108/BPMJ-Feb-2012-0016

The value of telecom subscribers and customer relationship management ... In new business trends, gaining customers' satisfaction has a high order in the ...