I canceled my service due to very poor internet service after upgrading to the unlimited plan. The unlimited plan was recommended by customer service after I was running into their safety plan to keep from being overcharged. After I cancelled I received a bill stating that I would have to pay for the last month of service twice.
Oct 14, 2016 ... Verizon Wireless plans to shutter call centers in five U.S. states and reduce staff in 1700 of its retail stores, a move that will surely affect the company's already poor customer service.
Oct 21, 2012 ... Whether it's Verizon FIOS, Verizon Wireless, or the old Verizon that manages land lines, you had plenty to say. Most of your complaints were directed to Verizon Wireless, but many of you reserved some comments about Verizon FIOS and DSL's Comcast-like customer service and misleading pricing and ...
Jul 29, 2012 ... I thought that was bad. I recently moved from one apartment to another within the same building with a much superior view of the NY City skyline. My initial call to Verizon seemed pleasant enough. The lady offered me a new all digital service that would cost me $72 a month less than my present bill.
Verizon Wireless Customer Service Sucks. 1500 likes · 32 talking about this. Verizon has gotten to large to be customer-service oriented. They no longer... ... Martin Lamblin I have a jet pack from Verizon on Wilder in Baycity and almost the entire 2 year contract, the charge port is extremely poor. I don't think I should have to ...
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Aug 7, 2012 ... We've all been there: that hour-long phone call with a customer service rep that concluded only with a dropped call; that assembly-required bookshelf that came packaged without the necessary nuts and bolts; that time your cable provider left you without Internet for weeks on end. Poor customer service can ...
We switched to Verizon from Comcast in late July. When I signed up I specifically asked for two names on the bill because my girlfriend works from.
I thought time warner customer service was bad but Verizon has trumped them in 3 weeks of having them. The salesman made promises he didn't keep such as giving me a $50 gift card from target when I signed up and fixing my order that he screwed up. Said he would call me back the next day and never did. Last night ...