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I was a Verizon customer for 15 years. They ran me outta town with the rising price on a grandfathered plan, so I went with Google Fi and it worked good for the price (more than 3x cost savings). Then I wanted "better service" so switched to Verizon against my better judgement. Committed to buy two new phones and service ...


Oct 14, 2016 ... Verizon Wireless plans to shutter call centers in five U.S. states and reduce staff in 1700 of its retail stores, a move that will surely affect the company's already poor customer service.


Oct 21, 2012 ... Whether it's Verizon FIOS, Verizon Wireless, or the old Verizon that manages land lines, you had plenty to say. Most of your complaints were directed to Verizon Wireless, but many of you reserved some comments about Verizon FIOS and DSL's Comcast-like customer service and misleading pricing and ...


Verizon Wireless Customer Service Sucks. 1689 likes · 51 talking about this. Verizon has gotten to large to be customer-service oriented. They no longer...


Have you heard what 100 customers have said about Verizon Wireless? Voice your opinion today and help build trust online. | www.verizonwireless.com.


Jul 29, 2012 ... I thought that was bad. I recently moved from one apartment to another within the same building with a much superior view of the NY City skyline. My initial call to Verizon seemed pleasant enough. The lady offered me a new all digital service that would cost me $72 a month less than my present bill.


Jan 18, 2013 ... From the onset, with the tone of the conversation I could tell that this was going nowhere and it seemed like this was nothing more than the same poor customer experience I had already received and I was right. I was actually put through an inquisition like with the other "regular" customer service reps did, ...


Most IMPORTANTLY, the customer service has rapidly declined over the years. Absolutely unhelpful in resolving things and unhelpful during natural disasters! ( They shut off my phone for a week because I was late DURING/because hurricane Irma and this WAS explained to them...) etc. Bad experiences. Tired of them ...


Tried to "return" movies that was accidentally ordered by my 8 year old. Called costumer rep and asked if i can "return" the.