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www.forbes.com/sites/thesba/2013/08/02/7-steps-for-dealing-with-angry-customers

Aug 2, 2013 ... Customers get rude or angry for a variety of reasons—some justified, some not. But since you're in business to serve your customers, you'll ...

www.themuse.com/advice/4-brilliant-tips-for-dealing-with-angry-customers

Unhappy—and loud—customers or clients? Here are four expert tips to calm them down, keep a steady relationship, and build their trust.

www.wikihow.com/Handle-Angry-Customers

How to Handle Angry Customers. Handling angry customers can be one of the most challenging aspects of a job. Whether they confront you face-to-face, or you  ...

sharpencx.com/blog/handle-angry-customers

Oct 18, 2016 ... The bad news is that there will always be angry customers, the good news is that there are strategies you can use to calm them down.

www.mindtools.com/pages/article/unhappy-customers.htm

Do you know how to deal with an angry client or a frustrated customer? Learn how to resolve difficult situations calmly and effectively.

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... How to deal with an angry customer including examples on how to handle irate customers...

www.livechatinc.com/blog/irate-customer

May 25, 2016 ... Handling an irate customer is not easy but inevitable in customer service. Learn how to better handle difficult situations caused by angry ...

www.businessknowhow.com/marketing/diffuse-anger.htm

Nov 10, 2017 ... Ten powerful steps to defuse angry customers, address the issues and ... department will need to handle it, or that you are just a messenger.

www.userlike.com/en/blog/how-to-deal-with-angry-customers

May 5, 2016 ... Anyone working in service will have to deal with an angry customer sooner or later. The stress and unpredictability of these situations are the ...