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work911.com/articles/hostun.htm

A must read for anyone that deals with hostile, angry or potentiall violent customers at work. Hints and techniques to deal with difficult customers to increase ...

www.callcentrehelper.com/dealing-with-angry-customers-152.htm

Dec 12, 2016 ... How to deal with an angry customer including examples on how to handle irate customers. ... In this article, we give you advice on what to do when dealing with irate ... “Please feel free to tell me anything you think is relevant”

www.mindtools.com/pages/article/unhappy-customers.htm

In this article we'll explore how to deal with angry or difficult customers. ... week, and get our Personal Development Plan Workbook FREE when you subscribe.

www.mindtools.com/pages/article/dealing-with-angry-people.htm

Dealing With Angry People - Learning how to Defuse Tense Situations .... Get the Free Newsletter ... Our articles on "Dealing With Unhappy Customers"

customerservicezone.com/db/Angry_Customers_-_Dealing_With

Tips and Advice To Help You Deal With Angry, Irate Customers ... to upset customers is the same everywhere, this article focuses on dealing with Facebook ... Free Excerpt - The Nature of Hostile, And Abusive Behavior Part 2 by Robert Bacal.

www.davekahle.com/article/dealing.html

Sooner or later, you'll have to deal with a difficult customer. ... ranging from dozens of similar free articles, podcasts, weekly features, books , CDs and video  ...

www.entrepreneur.com/article/77404

How to Handle an Angry Client. Try these nine tactics to positively resolve disputes with clients. 5 Ways to Get a Journalist to Respond to Your Pitch. Next Article ...

www.telephonedoctor.com/our_blog/handle-irate-upset-angry-customer

If your job ​includes handling unhappy, irate customers, you've got your work cut out for you. ... Download our free eBook here. ... We encourage you to forward this article to colleagues or include it in your internal publication with the following ...

www.interaction-design.org/literature/article/angry-customers-learn-to-deal-with-them-and-turn-them-into-your-most-loyal-customers

Dec 7, 2016 ... That means you have to be able to deal with angry customers—and the best ... Calming down angry customers means trying to see the problem from their side. You can ... Topics in this article: .... Download our free ebook The Basics of User Experience Design to learn about core concepts in UX design.