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en.wikipedia.org/wiki/Customer_retention

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of ...

www.ngdata.com/what-is-customer-retention

Aug 5, 2017 ... A Definition of Customer Retention. Customer retention refers to the activities and actions companies and organizations take to reduce the ...

www.businessdictionary.com/definition/customer-retention.html

Definition of customer retention: An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer ...

www.inc.com/encyclopedia/customer-retention.html

Customer retention refers to the percentage of customer relationships that, once established, a business is able to maintain on a long-term basis. Customer ...

www.shopify.com/encyclopedia/customer-retention

Customer retention is the ability of a business to retain customers.

www.forbes.com/sites/jerryjao/2014/11/19/why-customer-retention-is-king-the-evolution-of-retention-marketing-part-1

Nov 19, 2014 ... The primary objective of Retention Marketing – to keep customers ... of the changing times - and the rising importance of Retention Marketing.

www.helpscout.net/blog/customer-retention-strategies-that-work

Jun 16, 2016 ... Managing your customer retention rate is an incredibly important part of growing a sustainable business. Before we look at strategies for ...

blog.clientheartbeat.com/customer-retention-rate

Oct 30, 2013 ... Customer retention rate can be defined as a metric that indicates the proportion of customers that have stayed with you for a while.

www.gainsight.com/your-success/importance-of-customer-retention-strategy

As per Harvard Business School report, on average, increasing customer retention rates by 5% increases profits by 25%-95%. This substantiates the importance ...